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Concentrix Corporation
Comparebased on 27.1k Reviews
Video summary
Filter reviews by Concentrix Corporation Call Center Agent Reviews
Rating distribution
Category Ratings
Job security
Company culture
Skill development
Work satisfaction
Work-life balance
Salary
Promotions
What employees say about Concentrix Corporation?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
43% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
2 reviews
Jobseekers also viewed
7 reviews found
Call Center Agent in Gurgaon / Gurugram
Dell Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment in international process with good crowd and nice managers
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Domestic process are too shit , they are homophobic and transphobic , , people are too shit and managers are least corporative not talking about mine but others ,
- Salary - Poor
- Promotions - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Call Center Agent in Gorwa
Call Center Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good nice jobs
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Good jobs and careers nice company
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Concentrix Corporation
Call Center Agent in Thane
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Few people are good
Dislikes
Most of all are drunkers, TL dont respect girls, parties very often with drinks and not safe for girls. Work burden is more with abusive language of male TL.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Call Center Agent in Gurgaon / Gurugram
Agents Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work atmosphere and the people there
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
People there are very helpful n managers keep motivating for achieving more...
Work Details
Best till now
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Call Center Agent in Visakhapatnam
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It feels like such a cool and friendlyenvironment. People and supervisors are so kind and helpful. Our job security depends on our work.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Salary is somewhat insufficient otherwise it is best.
Work Details
It was such a great experience to work there. I would love to rejoin but salary was insufficient for our rent, expenses etc
Work timings: Strict Timings
Work related travel: This is a desk job.
Call Center Agent in Aurangabad
Callcenter Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
15000
- Salary - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hindi& marathi
- Skill development - Poor
Work Details
Work timings: Flexible Timings
Call Center Agent
Dtv billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was suppose to be nice bec of my workmates but some of the people who have higher positions are the ones that are so arrogant and in the middle of the call they talk to you while the customer is talking and at the point that we can no longer understang cx concern
Dislikes
Higher authorities are sometimes abusing authority bec in the midfle pf the call they barge and shout at you to yhe point that you already dont understand the customer
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
I was at the dtv billing and it was my first time to deal with this kind of concern
Work timings: Flexible Timings
Work related travel: This is a desk job.
Similar Designation Reviews
Assistant Manager Operations in Coimbatore
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like the work but not the management. Lot of opportunities to grow according to company policy but the management politics won't allow.
Dislikes
Poor management, Lot of attrition due to work burnouts. No space for personal life.
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Agent in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1- Supportive TL and SME 2- Friendly environment 3- Salary on time 4 - provide opportunity for fresher
- Job security - Excellent
- Company culture - Excellent
Dislikes
Strict working hours No exception Less growth
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor in Kolkata
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time, excellent job security and culture.
- Job security - Excellent
- Company culture - Excellent
Dislikes
Poor management in domestic process that disturbs work life management, high pressure enviornment.
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Your job is secure, management and policies favour you. Try being with International processes, they have better culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The promotion process is slow. There are people here working for over 7 years who have become SMEs.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work place.. the management.. and how they gave more opportunities for the employees to grow not only in one field but on different kind account where we can improve our skills.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None.
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Sr. Representative Operations in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The process is vast which enables us to assist customers of different countries (except us,uk).it helps us in knowing different cultures and law of lands of this countries..salary is good..
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process were good but growing rate very low and TL are quite bossy not friendly....job security is 5 out of 5 but growing as in professionally and financially verry negligible
- Job security - Good
Dislikes
1 no work life balance no salary no improvements
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company work environment was so good. Even the staff was helpful in each and aspect. Not feel any issue while working over there. My experience was over all excellent.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Issue with the transport
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Representative in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary was decent. 5 days working
- Salary - Good
Dislikes
Zero work life balance Managers are not cooperating. They will get on your nerves just to take out sales from you. Favouritism at its peak. You'll have to be a suck up to get promotions.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Executive in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleague environment
Dislikes
Bad behaviour supervisor vivek dalal male ego , manager not supported any one , overall politics environment only focus on Particular person
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other Concentrix Corporation Reviews
Chat Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture was good and facilities was also good.
Dislikes
Company hire temporary employees and after wasting the time of employees the fired everyone. There is no option for permanent.
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Operations Representative in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's environment. The infrastructure it has I could have just wondered in my previous companies🤣.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Holiday are so less. Like in Diwali, Eid we have to work yarr.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Associate in Visakhapatnam
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly nature and good environment.sometimes dance program, team lunch. Work was good and Learnt more things on credit card
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Salary was not increased. Work was very strict mainly on quality sometimes working on Sunday and even on festival days. Monday to Saturday full work
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Technical Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a never ending useless career where you expect to be promoted but when you see people who are already working on the same position from past 10 years you get your answer however if you are good to turn around and butter you may get promoted within 3 years
Dislikes
Just a modern day digital labour that is you get paid like a real labour who is just working on a computer and the best part is they make more than you will.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Active Directory Specialist in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development is good
- Skill development - Good
- Work-life balance - Good
Dislikes
New rules and regulations, the salary increment, the new operation manager for pune nad gurgaon location never takes decisions for employees, it feels like you are working in BPO. No scope of promotion removing designation.and incentive program as well. Political environment.
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like anything about concentrix.
Dislikes
The company is not bad but the management is pathetic . The company suggests sleeping culture for promotion. The operation manager named nirmala says if you want to get anything give what's there between your legs . The culture is very rotten and the one who works are targeted for no reasons. For mens to get promotion, it's very easy by offering alcohol party to the team leaders and managers . Try any other company but not concentrate+webhelp Webhelp is one of the most pathetic place due to management. A living hell on earth...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Evaluator in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Concentrix have very good culture and environment for working and there are lot of opportunities to get promoted with in 2 years and your job is secure in this company
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Pay scale is not good as per working hours
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Support Associate in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Behaviour of management staff. Long working hours Lunch and breaks are not in our control. Every second of the watch is a labour. I have got mental stress and devastating brain and physical health after working here.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Chat and Email Support Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I joined as a fresher so got reasonable salary. There are also allowance and incentives. Overall company working culture is very good. One of the most employee centring company. My supervisor are very co- operative, they always make me learn new things. If you want secured job please come to Concentrix.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift
Work related travel: This is a desk job.
Deputy Manager Operations in Chandigarh
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company policies are awesome loved to be the part of organisations
- Job security - Excellent
- Company culture - Excellent
Dislikes
Company is best but the location is not good .there is no any opportunity of growth no learnings...you will not get the opportunities to showcase your skills if you will not please your upline.but not all locations is like this previous location was awesome if I get chance to move back will surely accept.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Fremont, California, United States (USA)
- BPO
- 50k-1 Lakh Employees (India)
- Public
- Non-Profit
- Recruitment
- Software Product
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Concentrix Corporation Reviews by Designations
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 57% employees reported the work timings at Concentrix Corporation as Strict timing. Read more- Home >
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