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3.8

based on 47.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Cognizant Customer Success, Service & Operations Department Reviews

based on 529 reviews
Updated 28 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.6

Skill development

3.6

Company culture

3.5

Work-Life balance

3.4

Work Satisfaction

3.4

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Cognizant Customer Success, Service & Operations Department Reviews

529 reviews found for "salary"

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Top Cognizant Interview Questions

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People also ask about Cognizant's Customer Success, Service & Operations Department

Is Cognizant's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 5.9k employee reviews, it's clear that most employees have an average experience working at Cognizant's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Cognizant's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cognizant's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 5.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cognizant's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Cognizant's Customer Success, Service & Operations Department, click here.
How is the work culture at Cognizant's Customer Success, Service & Operations Department?
Work culture at Cognizant's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 5.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Cognizant's Customer Success, Service & Operations Department, click here.
How is the job security at Cognizant's Customer Success, Service & Operations Department?
Based on 5.9k reviews on AmbitionBox, Cognizant's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cognizant's Customer Success, Service & Operations Department, click here.
Is work from home available at Cognizant's Customer Success, Service & Operations Department?
According to AmbitionBox, 23% of Cognizant's Customer Success, Service & Operations Departmentemployees work from home permanently, 37% work from the office, and 40% follow a hybrid model, based on 507 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Cognizant's Customer Success, Service & Operations Department, click here.
How do I get a job at Cognizant's Customer Success, Service & Operations Department?
To get a job at Cognizant's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Cognizant interview questions and practice your responses to prepare thoroughly.

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Work Policy at Cognizant Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 507 reviews in last 6 months

Hybrid

Hybrid

40%

3 days/week from office

17%

Other hybrid work policies

12%

2 days/week from office

11%

Work from office

Work from office

37%
Permanent work from home

Permanent work from home

23%

Gender Based Ratings at Cognizant Customer Success, Service & Operations Department

based on 4.5k reviews
3.8
Rated by 1.8k Women

Rated 3.8 for Job Security and 3.6 for Skill Development

women
3.7
Rated by 2.7k Men

Rated 3.7 for Job Security and 3.6 for Skill Development

men

Working Days at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Monday to Friday
81%
Rotational Shift
13%
Monday to Saturday
4%
Alternate Saturday off
1%
Other
1%

Work Timings at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Flexible timing
Strict (5.30pm - 3.30am)
Strict (9am - 7pm)
54%
4%
2%
40% employees reported other strict timings

Shift Timings at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
Night shift
Day shift
57%
43%

Business Travel at Cognizant Customer Success, Service & Operations Department

based on 4.6k reviews
No travel
70%
Within city
23%
Within country
4%
International travel
3%
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