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Cogent E Services Customer Service Associate Bangalore / Bengaluru Reviews

based on 10 reviews
Updated 21 Nov, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.0

Job Security

3.0

Work-Life balance

2.9

Work Satisfaction

2.8

Company culture

2.7

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Service Associate Bangalore / Bengaluru Reviews

10 reviews found for "salary"

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Top Cogent E Services Customer Service Associate Interview Questions

Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
Q2. Tell me computer shortcut keys
Q3. what do you know about insurance
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People also ask about Cogent E Services, Bangalore / Bengaluru Customer Service Associates

Is Cogent E Services, Bangalore / Bengaluru a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 10 employee reviews, it's clear that most customer service associates have a below average experience working at Cogent E Services, Bangalore / Bengaluru. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services, Bangalore / Bengaluru pay their Customer Service Associates well?
According to AmbitionBox reviews, Cogent E Services, Bangalore / Bengaluru customer service associates rate their salary and benefits at 2.7 out of 5, based on 10 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Bangalore / Bengaluru's customer service associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Bangalore / Bengaluru for customer service associates, click here.
How is the work culture at Cogent E Services, Bangalore / Bengaluru for Customer Service Associates?
Work culture at Cogent E Services, Bangalore / Bengaluru for customer service associates is rated 2.8 out of 5 by 10 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services, Bangalore / Bengaluru for customer service associates, click here.
How is the job security at Cogent E Services, Bangalore / Bengaluru for Customer Service Associates?
Based on 10 reviews on AmbitionBox, Cogent E Services, Bangalore / Bengaluru's customer service associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent E Services, Bangalore / Bengaluru for customer service associates, click here.

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Gender Based Ratings for Cogent E Services Customer Service Associate Bangalore / Bengaluru

based on 40 reviews
3.7
Rated by 13 Women

Rated 4.5 for Skill Development and 4.1 for Job Security

women
2.5
Rated by 27 Men

Rated 2.9 for Skill Development and 2.7 for Work Satisfaction

men

Working Days for Cogent E Services Customer Service Associate Bangalore / Bengaluru

based on 44 reviews
Rotational Shift
81%
Monday to Saturday
15%
Monday to Friday
4%

Work Timings for Cogent E Services Customer Service Associate Bangalore / Bengaluru

based on 44 reviews
Flexible timing
Strict (11am - 8pm)
Strict (9am - 6pm)
45%
12%
8%
35% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Associate Bangalore / Bengaluru

based on 44 reviews
Day shift
Night shift
93%
7%

Business Travel for Cogent E Services Customer Service Associate Bangalore / Bengaluru

based on 44 reviews
No travel
58%
Within city
42%
17% less than the average Customer Service Associate Salary in India
View more details
retirement
Retirement benefits
1 total response
cab
Office cab/shuttle
1 total response
stock
Stock options
1 total response
freemeal
Free meal
1 total response
+14 more benefits
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