Capita is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Capita Team Manager Reviews
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51 reviews found
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Popular
Team Manager in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Good team. Job security is there.
Dislikes
Salary is less. Somehow feels management decession not comes till executive level
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Worst mistake of my life
Dislikes
No promotions! No work life balance!
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Good work culture and Helpful Management
Dislikes
Job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Pune
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jul 2024
Likes
Nothing
Dislikes
Everything is wrong about company culture here
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2024
Likes
Culture
Dislikes
Drop issues for employees and cafeteria food
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Team Manager in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
I have worked for 16 years but no job security, they don’t listen or allow to put your point in case of any dispute……… pls pls pls pls pls pls pls don’t join this company
Dislikes
They are not fair and don not listen to your point.
Systems are pathetic which resulted in cyber attack.
Pls see Capita report on Wikipedia.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Compensation & Benefits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2023
Likes
Good and open culture
Dislikes
None at the moment
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Capita.
Nothing specific maybe the transport boundaries can be extended
Work Details
Work policy:
Monthly Rotation
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2023
Likes
Growth
Management support
Learning new skills
Dislikes
Salary hike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 21 Feb 2023
Likes
Job security and employee oriented organisation
Dislikes
Increment should be better also work-life balance could have been better
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Feb 2023
Likes
Good company to learn the customer service, outsourcing, process and people management.
Dislikes
Not the biggest paymasters.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Work life balance, no night shift, job security, WFH flexibility.
Dislikes
Technology is very poor. Back dated system and technology. IT department is pathetic. Salary very low as per market standard.
Work Details
Well balanced
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2023
Likes
Location. Hr policys and employee friendly
Dislikes
They asked us to leave the company in the middle of COVID
Salary was low
Promotion is
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Not applicable
Dislikes
No regard for employees. Very very biased company. Regret joining Capita. Was very happy with my FIS
Team Manager in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2019
Likes
Employee centric and committed to employee welfare.
Dislikes
No dislikes. It is indeed a very good company to work with. I only left it for a better opportunity.
Work Details
Strong and transparent policies. Human resource is valued and appreciated. A company that is growing and has a lot of growth opportunities.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 May 2018
Likes
open door policy
Dislikes
na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Vikhroli, Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Jul 2024
Likes
I always believe that its not the organization which is bad or worse but its always the people who works their make it worst. As a organization its totally worth it working here.
Dislikes
1 - Layoffs are too frequent. You will get a call from HRBP and she/he will ask to shutdown your laptop within 15 mins and submit it the next day or else your FnF will kept on hold
2 - While they say about cost cutting and laying off employees but on the other providing promotions to their favorite one's, and I am still unable to understand that you are laying off 15 employees but promoting your favorite person to Manager Level that too the person has not even completed 2 years in the process. I have worked with multiple organizations but never have I ever seen such a fast track promotion. I am sure that girl/boy got some good skills.
3 - HRBP are the worst. If there is any escalation or any kind of discussion soon turns to an argument. I still remember that I was on a call with HRBP on some fake allegations made by the manager, before even identifying or understanding the real truth about the matter my HRBP started the conversation "Why are doing like this". I dint even got a chance to speak and my truth was unheard.
4 - Higher stake holders are super biased
5 - The newly turned Manager asks for Golden earnings from her/his team on birthdays, that means bribes are openly allowed. He/She has even told the team that I will get you nice ratings in the coming year.
6 - Layoffs are always going on here, even if anyone is planning to join, but keep a mindset that your name can be in the layoff list anytime no matter what work you have done, whatever is your tenure, whatever is your level. I have witness an 18 year old tenure person was asked to leave the org. Thats so sad that it was his/her first and last company to work with.
7 - All the above reviews are true and honest. I always feel that a right and deserving person should sit on the throne not the one who doesnt have any skills and does not even know how to speak in any meetings or not the one who always does the sugar coating....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 May 2024
Likes
Overall structurd company and fulfill with comfort level
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 51 employee reviews, it's clear that most team managers have an average experience working at Capita. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about company culture and career growth on AmbitionBox.
Does Capita pay their Team Managers well?
According to AmbitionBox reviews, Capita team managers rate their salary and benefits at 3.0 out of 5, based on 51 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Capita's team managers salaries here and to read reviews specifically about salary and benefits at Capita for team managers, click here.
How is the work culture at Capita for Team Managers?
Work culture at Capita for team managers is rated 3.4 out of 5 by 51 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Capita for team managers, click here.
How is the job security at Capita for Team Managers?
Based on 51 reviews on AmbitionBox, Capita's team managers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Capita for team managers, click here.