British Airways is rated
2.9 out of 5 stars on
AmbitionBox, based on 64 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
British Airways is rated
2.9 out of 5 stars on
AmbitionBox, based on 64 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in British Airways Service Advisor Reviews
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64 reviews found
Sort by:
Popular
Service Advisor in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
Absolutely nothing , they would charge you for the privilege to work if they could.
If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7.
They do not understand what sickness means , what family means , what personal life means.
Dislikes
I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.
Service Advisor in
New Delhi
Full Time
·
DIRECT SERVICING Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Nothing
Dislikes
Everything especially the management
Service Advisor in
Noida
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Salary on time
Incentives
Dislikes
Rigid leave policy
Work load
Based on the type of work the salary is not justified
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Nothing to dislike apart from salary
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Brand but the software you use will not be beneficial for job skill in other company
Dislikes
Job security is bad . Managers are not leaders they are owners of company if u have problem and complain to abm so it will backfire and they will come for u
Service Advisor in
New Delhi
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Aug 2024
Likes
good people on floor everyone is friendly apart from management
Dislikes
Management, pay, leave policy
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Friendly People
Easy process
Simple product
Dislikes
No work life balance
No meals
Underpaid
Leaves issue
You are reading trusted reviews. Keep reading to find out more about
British Airways.
Flexibility of leaves and time of request's as well as the overall time off system.
Dislikes
Nothing specific
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
New Delhi
Full Time
·
Executive Club Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2023
Likes
Big name, corporate, travel industry knowledge.
Dislikes
Roaster they publish has no sense. You don’t get to use your own paid leaves, getting an off is very difficult. There is no secrecy from Business managers to managers to supervisors. Work life balance negligible. You don’t get salary as per the work load.
BA don’t handle customers like they should. They don’t provide refunds even when cases are going on for months....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2023
Likes
This is the first company I worked for with not much to compare it with. The people here have been wonderful to work with. It's pretty chill working here, but then again that may vary depending on personal expectations and experiences. Overall it is a great company to work for as a fresher and you would always find opportunities forlearning and growth. All the best !...Read More
Dislikes
It was a little far from my home so that hampered my experience a bit due to the time taken for travel, though they do provide both side cabs. They need to work on work life balance as it's majorly work there and we don't get fun Friday's and such, not as of yet at least. If anything were to be organised then you'd have to visit utilising your own breaks only. Applying for leaves could be a little more lax, here you have to apply them beforehand based availability. Even if you're sick your incentives will be hampered if you are to take a leave, even if you've applied for a sick leave. Then again that is just me cribbing a little over things that could be improved upon. Overall it is a good company for a fresher and perhaps things would be a little different by the time you join. Here's to the hope :))....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Its like a PVT Ltd company but sarkari
People who are close to TM and even DD apparently rules are different for them, rules for new people are pathetic.
Dislikes
Everything
My grandpaa died i only took 2 days off, I informed prior still I got a memo and warning to go to stage
How can I plan my granddads death?
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Everything as a fresher
Dislikes
Ot provided as per requirement, would be better if ot doesn't depend of supply demand. 😛 Because I'm willing to work overtime in order to get double amount of what i actually receive as per ctc
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Jan 2024
Likes
Nothing really
Dislikes
1. Leave policy
2. Work environment
3. Favouritism
4. Improper Cab facility management
5. No work life balance
6. No scope for personal growth
7. Shift timings
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2023
Likes
nature of colleagues, good value system
Dislikes
bare minimum incentives, break hours very less, no team outings, to apply for a sick leave also you have to inform 72hrs before else 2200 deducted for one single leave, unfavourable policies
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2023
Likes
The management of British Airways is quite good. I like the work which I do. All the Team Managers are humble and kind. The infrastructure and transportation is good.
All over the company has it's own standard!
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2023
Likes
British Airways london staff are very good
Dislikes
Bindu she is team leader in callba in ARC team she is very illiterate due to her I lost my job don't join in ARC department
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2023
Likes
Nothing.
Dislikes
The Company claims that it is employee centric but in reality they directly terminate the employee who complaint for physical and mental harrasment without any investigation and while terminating the even imposed falsest accusations and asked me to resign when I denied to resign they directly mailed me the termination letter.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Feb 2024
Likes
It’s good, cab facilities and welcome when you join the company
Dislikes
Break and canteen food and
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about British Airways's Service Advisors
Is British Airways a good place to work for Service Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 64 employee reviews, it's clear that most service advisors have a below average experience working at British Airways. Skill development holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.7. Read reviews about skill development and work satisfaction on AmbitionBox.
Does British Airways pay their Service Advisors well?
According to AmbitionBox reviews, British Airways service advisors rate their salary and benefits at 3.1 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways's service advisors salaries here and to read reviews specifically about salary and benefits at British Airways for service advisors, click here.
How is the work culture at British Airways for Service Advisors?
Work culture at British Airways for service advisors is rated 2.9 out of 5 by 64 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at British Airways for service advisors, click here.
How is the job security at British Airways for Service Advisors?
Based on 64 reviews on AmbitionBox, British Airways's service advisors rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at British Airways for service advisors, click here.
Is work from home available to Service Advisors at British Airways?
According to AmbitionBox, 9% of British Airways's service advisors work from home permanently, 91% work from the office, and undefined% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at British Airways for service advisors, click here.
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