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Filter reviews by Bpo Convergence Senior Customer Service Executive Reviews
Rating distribution
Category Ratings
Job security
Work satisfaction
Skill development
Work-life balance
Company culture
Salary
Promotions
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
71% employees reported
Flexible timing
100% employees reported
Within city
40% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
4 reviews
Jobseekers also viewed
7 reviews found
Senior Customer Service Executive in Guwahati
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It Provides flexibility
Dislikes
It has a Toxic management
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Senior Customer Service Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Growth opportunities
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Senior Customer Service Executive in Bhubaneswar
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything was good đź‘Ť o
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Over time working.
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This job involves Travel Within Country.
Senior Customer Service Executive in Asansol
Airtel customer care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad experience about the management there is no safety for the employee .Nobody is to understand the problem about the misbehaviour with the level 1 employee .And very bad behaviour of the supervisors with the employee who are working under them .There is no commitment of HR department as well as they dont have any rights to take any action against of any persons if we complain them about the misbehave with us by anyone .During lockdown there is no safety no social distancing managed ....Read More
Dislikes
I started job in Bpo in the month of October and the first salary I got in the month of November and since that time I have been requesting the HR department for salary slip but still not received in any month at the time of request they asked me for my email I'd as per their request I have provided my email I'd for 3 times but still I have not received any salary slip .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Very and management system as I have never felt that I'm working in a Bpo sector .
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Senior Customer Service Executive in Hyderabad / Secunderabad
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
Dislikes
Na
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Senior Customer Service Executive in Asansol
CCE Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to say.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
I need the work experience letter, if i get that is enough for me.
Work Details
Average
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Senior Customer Service Executive in Bhubaneswar
Inbound calls Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Ik
Dislikes
Ok
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Senior customer service executive
Work days:Â Rotational Shift (Flexible Timings)
Top trending discussions
Similar Designation Reviews
Customer Care Executive in Asansol
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst company ever seen, senior always treat you like a animal, salary to less, never increment only work pressure increases, office environment is very pathetic, they gives the salary 7700 for all executive freshers and experienced doesn't matter for them
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can learn how the management works, we can improve our typing speed and communication skills
- Skill development - Good
Dislikes
Not happy about the salary package and work environment
- Salary - Poor
- Work satisfaction - Poor
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company I have ever seen don't join nothing to like cheaters
Dislikes
Worst company ghatiya client mha ghatiya thug company lutere bechare sellers no one can. Join I suggest
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in Guwahati
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Scam Airtel dth sale karte, itna jyada paisa lete hai aur channels aache nhi dete bolte hai alag dth se aache hai lekin thora v signal nhi aata. Employees ka salary khate hai, last month ka salary nhi dete faltu ka policy bolke employees se v scam karte hai aur karwate hai. Emergency mein v leave lene nhi dete. Sirf paisa khana hai inlog ko na training aache se dete hai. One of the worst to join, issliye humesa employees v change hota hai....Read More
- Salary - Bad
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its great pleasure that i have started my career in BPOC as a sales executive for Airtel Black and with the support from Management got the opportunity for Next level as QA and TL and Special Thanks to Shankar Sir who always supported me in all situations and corrected me if i was wrong and guided me, I have learned many things fromBPOC. Thank you so much BPOC for supporting me always, In future if got any opportunity to work with BPOC then without any decisions i will Join again....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike anything in BPOC
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a worst company
Dislikes
If your resigning the company they will not give the experience letter and they will hold salary. The team leadere are too bad, they will deduct the amount for headset and access card but they will not give if we asks also they will not respond
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary issue
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Other Bpo Convergence Reviews
Quality Analyst in New Delhi
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Id you like to work for temporary basis so this is a good option
Dislikes
There is not secure future or promotion or salary benefits and management are pathetic.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Asansol
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Due to cost cutting you get promotions here.
- Promotions - Good
Dislikes
The entire system seems to operate on favoritism, where those who indulge in flattery get ahead, while hardworking individuals receive no guidance, only pressure and mistreatment. Even in cases of serious illness—whether personal or within their family—there is no compassion or support from the management. Also there should be a feedback call policy from bottom to higher management.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
India Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
U can learn how to handle client since everyday there will be internal reviews
Dislikes
Discussion never happen while on appraisal. Rating will get update based on there own.
- Salary - Poor
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Cce Executive in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Swiggy is worst they are treating employees like hell and not even give off on national and festival holidays and floors is so worst unhinged all smell and insect and mosquitoes are there to tribble place no hygiene washrooms for boys
Dislikes
I recommend to avoid this job
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
B.P.O in Bhubaneswar
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Tl are doing Their work very careless and behaviour not good
Dislikes
Heavy workload as comparison of salary , they just thinking they can do all work with as less as possible people
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Cce Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You can learn highest mental pressure while working in this company, after that's if you work with any company even though it worst it's seems good.
Dislikes
The seniors are just like wolds rudes and uneducated person and try they're best to make you mentality sick.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
QA QC Executive in Bangalore / Bengaluru
Full Time
Health & Fitness Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.
Dislikes
In my tenure 3 process closed up as the managemet not able to maintain their needs. only one process is going on and from 60 to it become 30 and still getting lowe, salary is ery very less only 13k. the company says even the employee completed 1 year only 250-500 rs incerment or else the employee can go and 90 days of FnF, the pf also not exit even after 8-9 month after leaving the company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
IT Executive in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Agent in Hyderabad / Secunderabad
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Overall Rating
Voice Process Executive in Bhubaneswar
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
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Bpo Convergence Reviews by Designations
- Bpo Convergence Customer Care Executive Reviews
- Bpo Convergence Team Lead Reviews
- Bpo Convergence Customer Service Executive Reviews
- Bpo Convergence Quality Analyst Reviews
- Bpo Convergence Cce Executive Reviews
- Bpo Convergence Customer Support Executive Reviews
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- Bpo Convergence BPO Executive Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 71% of emplo...yees reported the working days at Bpo Convergence as Rotational Shift. 100% employees reported the work timings at Bpo Convergence as Flexible timing. Read more- Home >
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