British Petroleum Senior Customer Service Representative Reviews
Updated 2 May, 2023
Overall Rating
4.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Job security
4.0
Salary
4.0
Work-life balance
2.0
Skill development
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
British Petroleum is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
British Petroleum is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Service Representative in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 02 May 2023
Likes
You have lots of options available to learn a skill and grow outside of the company
Salary - Good
Job security - Good
Work-life balance - Good
Dislikes
Very low transparency and one can observe a lot of favoritism
They will do everything for a female employee who doesn't do a simgle thing correctly but won't recognise a hard working male.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Pune
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Aug 2024
Likes
The ambiance is very nice, you won't feel stress of work. If you are manager's favorite then you will get job satisfaction because they will give you profile and activities which will make your profile shine. Work pressure only during month ends.
Company culture - Good
Work-life balance - Good
Dislikes
Favoritism. Micro management from few managers.
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune
Full Time
·
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 08 Jan 2025
Likes
Flexible with working hours and hybrid system
Skill development - Good
Dislikes
Management
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Team Lead in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Jan 2025
Likes
Transport facilities are free.
Management is ok ok types which i think is same everywhere. Everything depends on which team you are in and how is the manager there. It cannot be same in other process or team.
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
In one year of work here.. nothing as such to dislike
Senior Analyst in
Pune
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Dec 2024
Likes
Good company policy
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Pune
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Dec 2024
Likes
Transport, Work life balance
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No growth
Senior Analyst in
Pune
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 08 Dec 2024
Likes
Good office never felt like working at office it's more like a restaurant .
Good learning skills
Salary - Excellent
Skill development - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
None
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 03 Sep 2024
Likes
Salary n bonus part
Salary - Good
Job security - Good
Dislikes
Favouritism, politics
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Pune
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 12 Apr 2024
Likes
Everything is very good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
No work life balance
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Analyst in
Pune
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jul 2024
Likes
Good colleagues, good interiors, decent salary
Salary - Good
Dislikes
No flexibility, bad managers, worse management, 0 understanding, bad policies, increasing unhappiness among employees
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Pune
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 05 Aug 2023
Likes
Salary is good compared to BPO’s. Not good compared to other captive organisations. With time it is becoming another bpo
Skill development - Excellent
Job security - Excellent
Dislikes
Manager in all the finance functions.
Promotions - Poor
Company culture - Poor
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Other British Petroleum Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Pune
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
4.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Dec 2024
Likes
Salary on time
Work with peers from top tier organizations
Company culture and engagements
Salary - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent
Dislikes
Boring projects. Non scalable and more towards integration side. People with more number of years should only join if prefer work stability over learning curve
Does not communicate initially on timings. Most of the projects are in UK shifts, I.e. 2 pm to 9 - 10 pm.
Too much negotiation on salary and pay parity.
Skill development - Poor
Work satisfaction - Poor
Technical Support Engineer in
Pune
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
One of the best in Pune. You can retire happily from here.
Management is an awesome, employee-centric culture.
Office is like heaven. Make your best decision by joining BP.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Pune
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 27 Nov 2024
Likes
- Very good work life balance with lots of emphasis on employee wellbeing.
- Decent compensation.
- Flexible hybrid working.
- Home to office and vise versa cab service at your convenient timings.
Salary - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
- No decent projects. Most of them are fairly average and many of the times get scrapped after a few years.
- BP relies heavily on contractors to do the heavy lifting hence as a developer mostly you have to work with Infosys, IBM folks who do not care anything about the kind of work they deliver and are a pain to work with.
- Lot's of middle managers with no technical knowledge or clue of what they are doing.
- No clarity on promotions....Read More
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Engineer in
Pune
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Salary
1.0
Skill development
2.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 09 Oct 2024
Likes
nothing great just like other service company with bad work even though they say its products
Salary - Excellent
Work-life balance - Excellent
Dislikes
buerocracy
boot liking
nothing great to work
innovation not supported
many work hoggers
Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Project Manager in
Pune
Full Time
·
Other Program / Project Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Jan 2025
Likes
Culture
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as of now
Senior Software Engineer in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 26 Jan 2025
Likes
Salary and work life balance
Salary - Good
Work-life balance - Good
Dislikes
A company for contractors and secondary treatment given to Indian employees
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
HR Executive Generalist in
Pune
Full Time
·
HR Business Advisory Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 23 Jan 2025
Likes
Work-life balance - Good
Dislikes
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Performance Manager in
Pune
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Jan 2025
Likes
Professional work culture. Best company to work
Skill development - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Planner Lead in
Pune
Full Time
·
Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Dec 2024
Likes
Liked all the things since joining , it's been 4 months till now
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some policies are not correct and it is frustrating sometimes
People also ask about British Petroleum's Senior Customer Service Representatives
How is British Petroleum to work for?
British Petroleum is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
British Petroleum is known for Job security which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at British Petroleum read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at British Petroleum?
According to AmbitionBox ratings, British Petroleum employees rate its salary and benefits as 4.0 out of 5. You can know more about British Petroleum Salaries at AmbitionBox
How is the work culture at British Petroleum?
Work culture is rated 1.0 at British Petroleum by 1 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at British Petroleum. Read detailed reviews by employees of British Petroleum on AmbitionBox.