Birdeye is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Birdeye is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Senior Customer Success Specialist in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 May 2022
Likes
Nothing, Micro Management organisation. Only for freshers.
Dislikes
Everything, work pressure, work load, pin pointing employees for messages, emails for being offline on channels.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Management at Birdeye makes you feel like dumb, you have to work apart from your shift timings and complete their trainings.You will be pin point everyday for you work, And if you missed anything then please pack your bags as they will ask you
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Success Manager in
Gurgaon / Gurugram (working remotely)
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 16 Jan 2025
Likes
none
Salary - Excellent
Work-life balance - Excellent
Dislikes
toxic culture and micromanagement by indian managers.
Really bad product as well
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Customer Success Manager in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 04 Aug 2023
Likes
Nothing..feeling better after i quit
Dislikes
You can find the most incapable and Worst leaders(can't even call them that..may be managers) of India Moksh and Bembey. Corrupt politicians bringing there poor domestic experience to the table,spoiling the entire deco. How could someone hire such people...even they should be sacked. These guys are a smiley with a knife..
Job security - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Manager (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 24 Jan 2025
Likes
Process oriented
Great training
Leadership is involved and logical
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Good
Dislikes
Too process oriented - one size does not fit all
Need to be more cline centric
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer (working remotely)
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Dec 2024
Likes
nothing
Job security - Good
Dislikes
office politics
hardly any leaves are granted
no work life balance
Management is least concerned about employee well being
Extended office hours
Management does not know how to communicate with employees
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer (working remotely)
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Dec 2024
Likes
Nothing
Dislikes
Work culture toxic - extended shifts - no additional pay
Low no. Of leaves , not getting leaves approved.
Only night'
Management
So on....
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Success Manager (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 22 Oct 2024
Likes
Less work pressure.
Dislikes
Terrible work environment
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Success Manager (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Oct 2024
Likes
Nothing.
Dislikes
No Support from management. They will expect you to learn the product yourself.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Technical Support Engineer in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Apr 2021
Likes
work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
nothing
Customer Success Manager (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Jul 2023
Likes
Nothing about it
Salary - Excellent
Dislikes
Every thing about it
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 11 Oct 2023
Likes
Good to spoil your personal life
Dislikes
Turns you into a full depression
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Birdeye Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Market Research Analyst in
Gurgaon / Gurugram (working remotely)
Full Time
·
Research & Development - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
4.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 19 Oct 2024
Likes
Salary package
Salary - Good
Promotions - Good
Work-life balance - Good
Dislikes
Work culture , target , stress,
Company culture - Poor
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 08 Oct 2024
Likes
The work culture is good and can get into learning new things and support for that
Job security - Good
Company culture - Good
Dislikes
The appraisal and promotions needs to be improved
Promotions - Bad
Backend Developer in
Gurgaon / Gurugram (working remotely)
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 Apr 2024
Likes
I like the monetary aspect of working in Birdeye. There are lots of reimbursement which reduces the taxable income.
Salary - Good
Work satisfaction - Good
Dislikes
The appraisal is very less in the Birdeye. Also, there is lots of office politics.
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Manager in
Gurgaon / Gurugram (working remotely)
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Apr 2024
Likes
One of the terrible companies to work with , bottle head leaders and interview panel
Dislikes
One of the terrible companies to work with , bottle head leaders and interview panel
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Marketing Representative in
Dallas
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Oct 2023
Likes
Working form home and the freedom to be creative
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not much to elaborate on dislikes
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Front Office Executive in
Gurgaon / Gurugram
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Aug 2023
Likes
I like the most about Birdeye is everyone is helping mates and It is very good experience I am getting here and It is has benefits of remote opportunity...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to dislike.
Work Details
Work policy:
We can either work from home permanant also or whenever we want or we can work from office also
Work days: Monday to Friday
Work related travel:This is a desk job.
Software Engineer in
Gurgaon / Gurugram (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 05 Dec 2023
Likes
Learning curve, constant pressure
Skill development - Good
Job security - Good
Dislikes
Work life balance, office culture
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Market Research Analyst in
Gurgaon / Gurugram (working remotely)
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
4.0
Promotions
2.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 26 Jan 2024
Likes
Company culture is good
Salary - Good
Skill development - Good
Promotions - Good
Company culture - Excellent
Dislikes
No job security
Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Oct 2023
Likes
Lot to learn as the company is growing and there are new things that you need to discover and uncover.
Skill development - Good
Job security - Good
Dislikes
Politics
Favoritism culture
Inefficient Top Level Management
Apparently, WFH isn't permanent unless mentioned in the contract.
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Sep 2023
Likes
Here the work culture is very bad , lack of professionalism. You have to work independently most of the time . The work from
home part is worst , you have to work by EOD till your work is not completed . Here every team is blaming each other for the delay in work , this creates a work pressure among the employees. If you are preferring money then you can join here , otherwise for mental peace avoid this place...Read More
People also ask about Birdeye's Senior Customer Success Specialists
How is Birdeye to work for?
Birdeye is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Birdeye is known for Company culture which is rated at the top and given a rating of 1.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Birdeye read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Birdeye?
According to AmbitionBox ratings, Birdeye employees rate its salary and benefits as 1.0 out of 5. You can know more about Birdeye Salaries at AmbitionBox
How is the work culture at Birdeye?
Work culture is rated 1.0 at Birdeye by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at Birdeye. Read detailed reviews by employees of Birdeye on AmbitionBox.