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Bill Gosling Outsourcing India
based on 697 Reviews
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Insights from employee reviews on AmbitionBox
75% employees reported
33% employees reported
100% employees reported
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1 reviews
5 reviews
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Full Time
Voice / Blended Department
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Work environment, Play zone, Seniors are very helpful.
Location, HR department, Parking area
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The vending machine was the only thing which was okay!
The work environment was not good, partiality favouritism, ridiculous policies, fake incentive schemes. 10.5 hours of shift which is not valid. Not paying enough even after working for 10.5 hours. Worst management!! Will never recommend any one to join!
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. All the best!
Full Time
Customer Success, Service & Operations - Other Department
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Co-frindly surrounding, and too much copreative people working there
Salary bit less than as per your degination
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Voice / Blended Department
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Provident fund, Travel allowance
Everything except provident fund, travel allowance
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed. All the best!
Recruitment & Talent Acquisition Department
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Really like the management over here.
Salary and compensation
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your kind review. All the Best!
Operations Department
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Pathetic work environment and culture. The management is totally biased. There is a huge politics and drama. Company policies are good but responsible persons low educated,appraisals are not on time and not have good salary hike and no perk.
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Quality Department
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Overall experience was good for me.
Na
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. All the best!
Top trending discussions
Full Time
Operations Department
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Work Life Balance & Transparency with Management
No Appraisals, No Learning/Development or Trainings, No Job Security
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Non Voice Department
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I love there flexible working hours.
Canteen service
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. All the best!
Full Time
Marketing Department
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Good
Job security
Work days: Monday to Saturday (Flexible Timings)
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed. All the best!
Full Time
Operations Department
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Salary is on time.
No work life balance & no job security. Too much of micro management. Culture is not progressive, no benefits except the salary.
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Operations Support Department
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There is no job security in Mk, you'll be fired without any valid reason, so much work load, if you want higher salary then good to go company
Office politics, no work life balance, no job security, no skill development, you'll forget everything here and work as a typewriter, don't ever join this organisation, salary is good part
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Gurgaon Site 1 is very good, the cafeteria is very good, the culture on site 1 is also very good. Salery on time paid it's very good.
Site 2 is very bad The washrooms in Site 2 are very dirty and there is no cafeteria, no canteen and the workstation is also very bad And salary is also very low And there is very less space in site 2. There is a cafeteria and washroom near the workstation. The smell of the washroom comes outside.
Full Time
Operations, Maintenance & Support Department
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MattsenKumar provides Comfort Zone to their employees. You can exceed your breaks.
very less promotions , zero increment, no salary bonus, Poltical environment , Growths and promotions are pre decided. Now MattsenKumar Has been Acquired by Bill Gosling. There is no Job security of the processes running. 10-11 hours of shift timing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing to like about this worst organisation
The work culture is pathetic as it is having alot of toxic employees with egoistic mindset who do not support for any sort if growth within the organisation thereby providing poor work life balance. The security for job is not provided as anyone can be terminated according to the organisation requirements even if the mistakes are minor. I would not recommend anyone here human here who is seeking for any job even though they are unemployed. Worst organisation ever👎🏻...Read More
Work timings: Strict Timings
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Business Process Quality Department
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Office environment is little bit good
On the name of salary restructuring they reduced your overall CTC. Then they will move you in different different LOBs or project in every month so you'll not be liable for increment as well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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I like the environment and culture also the supportive nature of everyone. In the MK, there is too many growth opportunities as well.
I dislike the salary structure of MK.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Salary paid on time
1MPQC process is very very poor process. The most important thing in the process is to get the quality variator's efficiency over time. And then overtime pay is never paid. If you do not work overtime then the company will threaten to fire you. 2 Nepotism creeps in the MPQC process till it reaches the top, no one says anything to the quality verifier, even if he makes 50-100 legal passes, he makes everyone safe. 3. This process is also going on in the affairs of team leaders or PS, their girlfriend's mistake, if some legal pass is done or some legal thing is done, then we can save it by doing it as well.. this is much needed or wasted. Why will the thing be a process? 4. Nanveet Singh Sir Narendra Singh Bhisht Sir talks at a different level, he knows whose mistake he is... he looks at him... he keeps the same attitude towards women by meeting both of them. They are adding a lot in PBI, they are trying to reduce their money at every place... other companies have fixed PBI but here both of them get 3 months by changing the PBI structure and give as much money as overtime. He always gave half his salary and never paid the full amount for overtime... 5.the team leader, I don't know who made him the team leader... One thing remains on his face that he will expel me from the company.. First of all there should be a meeting with Rakesh Mishra that he has shown so much courage. There is a very dirty rule in the process of speaking. In other companies, if someone speaks like this, the team leader is fired. But here the manager does not take any action....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed.
Full Time
Operations Department
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Salary pay is good as compared to other companies.
No job security, skills development is very low and there is no training department to train agent or employee. If I talk about promotion and appraisal they do politics. Company culture is not friendly.
Full Time
Quality analyst Department
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Job security will be there as there are many processes in which the unperformed employees could be transfer to other process.
They don't give any downtime for calibration, any process related training etc and only asked to complete their task.
Full Time
Operations Department
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The work culture and are Quality VP support
Some of the the supervisor behaviour is ridiculous .
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Bill Gosling Outsourcing India reviews submitted by Bill Gosling Outsourcing India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bill Gosling Outsourcing India is the ...right company for you. 75% of employees reported the working days at Bill Gosling Outsourcing India as Monday to Friday. 67% employees reported the work timings at Bill Gosling Outsourcing India as Strict timing. Read moreTeleperformance
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