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3.9

based on 4.3k Reviews

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BigBasket Customer Support Executive Reviews

based on 69 reviews
Updated 21 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.1

Job Security

3.0

Skill development

3.0

Company culture

2.9

Work-Life balance

2.8

Work Satisfaction

2.7

Salary & Benefits

2.6

Promotions/Appraisal

Top Mentions in BigBasket Customer Support Executive Reviews

69 reviews found

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Career Advice
1w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about BigBasket's Customer Support Executives

How is BigBasket to work for?
BigBasket is rated 3.1 out of 5, based on 69 reviews by employees on AmbitionBox. BigBasket is known for Job Security which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 2.7 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 3.0 at BigBasket by 69 employees. While job security is rated 3.1 and work-life balance is rated 2.9 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.

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BigBasket Customer Support Executive Reviews by Locations

BigBasket Reviews by Designations

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AmbitionBox has 69 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 41% of employees reported the... working days at BigBasket as Rotational Shift. 67% employees reported the work timings at BigBasket as Strict timing. Read more

Gender Based Ratings for BigBasket Customer Support Executive

based on 67 reviews
3.9
Rated by 28 Women

Rated 4.1 for Skill Development and 3.9 for Job Security

women
2.6
Rated by 39 Men

Rated 2.7 for Job Security and 2.6 for Company Culture

men

Working Days for BigBasket Customer Support Executive

based on 69 reviews
Rotational Shift
41%
Monday to Saturday
32%
Other
23%
Alternate Saturday off
2%
Monday to Friday
2%

Work Timings for BigBasket Customer Support Executive

based on 69 reviews
Flexible timing
Strict (2pm - 11pm)
Strict (3pm - 12am)
33%
12%
7%
48% employees reported other strict timings

Shift Timings for BigBasket Customer Support Executive

based on 69 reviews
Day shift
Night shift
79%
21%

Business Travel for BigBasket Customer Support Executive

based on 69 reviews
No travel
69%
Within city
27%
International travel
2%
Within country
2%
BigBasket Customer Support Executive Salary
based on 328 salaries
₹1.5 L/yr - ₹3.5 L/yr
11% less than the average Customer Support Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Support Executive
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
8 total responses
meal
Cafeteria
4 total responses
View All
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