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BigBasket Customer Support Executive Reviews

Updated 11 Mar, 2025
Overall Rating
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3.1/5
based on 73 reviews

Rating distribution

Category Ratings

3.1

Job security

3.0

Skill development

2.9

Company culture

2.9

Work-life balance

2.9

Work satisfaction

2.6

Salary

2.6

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What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

41% employees reported

Flexible timing

Flexible timing

34% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

29 reviews

2.6
male

Rated by Men

42 reviews

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Top Mentions in BigBasket Customer Support Executive Reviews
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73 reviews found

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Read BigBasket Customer Support Executive Reviews based on locations

3.3
 Bangalore / Bengaluru

 (32)

2.4
 Pune

 (13)

2.4
 Hyderabad / Secunderabad

 (7)

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How is BigBasket to work for?
BigBasket is rated 3.1 out of 5, based on 73 reviews by employees on AmbitionBox. BigBasket is known for Job security which is rated at the top and given a rating of 3.1. However, Salary is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 2.6 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 2.9 at BigBasket by 73 employees. While job security is rated 3.1 and work-life balance is rated 2.9 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 73 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 41% of employees reported the... working days at BigBasket as Rotational Shift. 66% employees reported the work timings at BigBasket as Strict timing. Read more
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BigBasket Customer Support Executive Salary
based on 326 salaries
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₹1.7 L/yr - ₹3.8 L/yr
12% less than the average Customer Support Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Support Executive
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
8 total responses
meal
Cafeteria
4 total responses
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