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3.9

based on 4.3k Reviews

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BigBasket Customer Service Executive Reviews

based on 64 reviews
Updated 20 Aug, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Work-Life balance

3.8

Company culture

3.6

Skill development

3.6

Work Satisfaction

3.5

Promotions/Appraisal

3.2

Salary & Benefits

Top Mentions in BigBasket Customer Service Executive Reviews

64 reviews found

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Career Advice
2w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about BigBasket's Customer Service Executives

Is BigBasket a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 64 employee reviews, it's clear that most customer service executives have an average experience working at BigBasket. Job Security holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.2. Read reviews about job security and salary & benefits on AmbitionBox.
Does BigBasket pay their Customer Service Executives well?
According to AmbitionBox reviews, BigBasket customer service executives rate their salary and benefits at 3.2 out of 5, based on 64 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's customer service executives salaries here and to read reviews specifically about salary and benefits at BigBasket for customer service executives, click here.
How is the work culture at BigBasket for Customer Service Executives?
Work culture at BigBasket for customer service executives is rated 3.8 out of 5 by 64 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BigBasket for customer service executives, click here.
How is the job security at BigBasket for Customer Service Executives?
Based on 64 reviews on AmbitionBox, BigBasket's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BigBasket, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BigBasket for customer service executives, click here.

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AmbitionBox has 64 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 46% of employees reported the... working days at BigBasket as Rotational Shift. 62% employees reported the work timings at BigBasket as Strict timing. Read more

Gender Based Ratings for BigBasket Customer Service Executive

based on 60 reviews
3.4
Rated by 29 Women

Rated 4.1 for Job Security and 3.9 for Work-Life Balance

women
4.1
Rated by 31 Men

Rated 4.3 for Job Security and 3.9 for Skill Development

men

Working Days for BigBasket Customer Service Executive

based on 64 reviews
Rotational Shift
46%
Monday to Saturday
26%
Other
21%
Monday to Friday
5%
Alternate Saturday off
2%

Work Timings for BigBasket Customer Service Executive

based on 64 reviews
Flexible timing
Strict (7am - 4pm)
Strict (2.30pm - 11pm)
38%
22%
5%
35% employees reported other strict timings

Shift Timings for BigBasket Customer Service Executive

based on 64 reviews
Day shift
Night shift
96%
4%

Business Travel for BigBasket Customer Service Executive

based on 64 reviews
No travel
64%
Within city
33%
Within country
3%
BigBasket Customer Service Executive Salary
based on 267 salaries
₹1.2 L/yr - ₹4 L/yr
11% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Service Executive
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
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