Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by BigBasket Team. If you also belong to the team, you can get access from here

BigBasket Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 4.3k Reviews

Filter reviews by

BigBasket Customer Service Executive Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 23 Nov, 2022

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Work-Life balance

3.8

Company culture

3.6

Skill development

3.6

Work Satisfaction

3.5

Promotions/Appraisal

3.2

Salary & Benefits

Top Mentions in BigBasket Customer Service Executive Reviews

1 review found

Sort by: Popular

Top trending discussions

View All
Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?
Got a question about BigBasket?
Ask anonymously on communities.
More about working at BigBasket
golden leaf award

#9 Best Tech Startup - 2021

golden leaf award

People also ask about BigBasket's Customer Service Executives

How is BigBasket to work for?
BigBasket is rated 3.7 out of 5, based on 64 reviews by employees on AmbitionBox. BigBasket is known for Job Security which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 3.2 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 3.8 at BigBasket by 64 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.

Tell us how to improve this page.

BigBasket Customer Service Executive Reviews by Locations

BigBasket Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 BigBasket review submitted by BigBasket employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 46% of employees reported the wo...rking days at BigBasket as Rotational Shift. 62% employees reported the work timings at BigBasket as Strict timing. Read more

Gender Based Ratings for BigBasket Customer Service Executive

based on 60 reviews
3.4
Rated by 29 Women

Rated 4.1 for Job Security and 3.9 for Work-Life Balance

women
4.1
Rated by 31 Men

Rated 4.3 for Job Security and 3.9 for Skill Development

men

Working Days for BigBasket Customer Service Executive

based on 64 reviews
Rotational Shift
46%
Monday to Saturday
26%
Other
21%
Monday to Friday
5%
Alternate Saturday off
2%

Work Timings for BigBasket Customer Service Executive

based on 64 reviews
Flexible timing
Strict (7am - 4pm)
Strict (2.30pm - 11pm)
38%
22%
5%
35% employees reported other strict timings

Shift Timings for BigBasket Customer Service Executive

based on 64 reviews
Day shift
Night shift
96%
4%

Business Travel for BigBasket Customer Service Executive

based on 64 reviews
No travel
64%
Within city
33%
Within country
3%
BigBasket Customer Service Executive Salary
based on 251 salaries
₹1.2 L/yr - ₹4 L/yr
14% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Service Executive
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
View All
Compare BigBasket with

Milkbasket

3.8
Compare

Amazon

4.1
Compare

Blinkit

3.7
Compare

Nature's Basket

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company