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asked in
Telecaller interview
Q1. If the customer behave rudely how you handle that?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Athena BPO's Customer Success, Service & Operations Department
Is Athena BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 42 employee reviews, it's clear that most employees have an average experience working at Athena BPO's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Athena BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 42 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Athena BPO's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Athena BPO's Customer Success, Service & Operations Department, click here.
How is the work culture at Athena BPO's Customer Success, Service & Operations Department?
Work culture at Athena BPO's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 42 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO's Customer Success, Service & Operations Department, click here.
How is the job security at Athena BPO's Customer Success, Service & Operations Department?
Based on 42 reviews on AmbitionBox, Athena BPO's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Athena BPO's Customer Success, Service & Operations Department, click here.
Is work from home available at Athena BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of Athena BPO's Customer Success, Service & Operations Department employees work from home permanently, 76% work from the office, and 16% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Athena BPO's Customer Success, Service & Operations Department, click here.
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Work Policy at Athena BPO Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 12 reviews in last 6 months
Work from office
76%
Hybrid
16%
3 days/week from office
8%
Other hybrid work policies
8%
Permanent work from home
8%
Gender Based Ratings at Athena BPO Customer Success, Service & Operations Department
based on 133 reviews
Rated by 38
Women
Rated by 95
Men
Working Days at Athena BPO Customer Success, Service & Operations Department
based on 143 reviews
Monday to Saturday
68%
Rotational Shift
18%
Other
6%
Alternate Saturday off
5%
Monday to Friday
3%
Work Timings at Athena BPO Customer Success, Service & Operations Department
based on 143 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (10am - 7pm)
35%
15%
7%
43% employees reported other strict timings
Shift Timings at Athena BPO Customer Success, Service & Operations Department
based on 143 reviews
Day shift
Night shift
98%
2%
Business Travel at Athena BPO Customer Success, Service & Operations Department
based on 143 reviews
No travel
68%
Within city
28%
Within country
4%
|
Customer Service Executive
128
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Team Lead
31
salaries
| ₹1.6 L/yr - ₹4.8 L/yr |
|
Customer Care Executive
17
salaries
| ₹1.1 L/yr - ₹3 L/yr |
|
Assistant Manager
16
salaries
| ₹2.5 L/yr - ₹7.2 L/yr |
|
Telecaller
16
salaries
| ₹1 L/yr - ₹2.8 L/yr |
Explore more salaries
Free meal
1 total
response
Health insurance
2 total
responses
Job/Soft skill training
8 total
responses
Cafeteria
6 total
responses
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