American Express Reviews by 10+ Employees

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

70% employees reported

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

6 reviews

4.1

Rated by Men

6 reviews

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13 reviews found

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Master Analyst in Gurgaon / Gurugram

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Mar 2025

Likes

Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Master Analyst in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2022

Likes

I'm working since May-2019, since then I have been given opportunities to learn new process, train new teammates, upskilling, handling escalations and elite customer, managing data, being a part of live project, until now my journey with Amex has been a roller coaster, everyday is new learning if you are willing to learn.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Being a fixed working shift, you kind of miss having fun at weekdays after office, otherwise I haven't face any problem yet, Let's see what future holds for me.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about American Express

View All

a senior software engineer

4d (edited)

Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contacting the HR but can’t get a response from them as of now. Its been a week since the last interview round. Any help?

Got a question about American Express?

Ask anonymously on communities.

Master Analyst in Gurgaon / Gurugram

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2022

Likes

Company best compensation and benefits in the industry. Apart from that AMEX provide best services to their clients.

Salary - Excellent

Dislikes

Social Activities.

Work Details

Since COVID work life is good. Company provide all the possible facilities in between that. I am happy to be work here.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jan 2022

Likes

culture, compensation, learning

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to write for dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Disputes Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Career planning

Master Analyst in Gurgaon / Gurugram

Disputes Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 12 Jan 2021

Likes

Nothing

Dislikes

The management is as slow as a snail. They expect the associates to work as machines , no Tl-associate meetings take place. No further developments happen/no career developments. You would be stuck in the same position for years if you are not one of the TL's pets. Politics is the greatest out of any company you can imagine.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Terrible

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Merchant Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Apr 2021

Likes

There's lot to learn

Skill development - Good
Job security - Good

Dislikes

Not enough opportunities to grow

Promotions - Poor

Work Details

Too much work

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Master Analyst in Gurgaon / Gurugram

Corporate cards Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2018

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Master Analyst in Gurgaon / Gurugram

Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2018

Likes

Their culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good here.

Work Details

Work timings: Flexible Timings

Master Analyst in Gurgaon / Gurugram

Merchant services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Sep 2017

Likes

Leave flexibility, employee engagement

Dislikes

There is no job security and very less scope for growth. Environment is not that great everything is politicised.

Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

My work is very monotonous and labour intensive.

Work days: Monday to Friday

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 02 Feb 2019

Likes

Money

Salary - Excellent

Dislikes

Night shifts, they make you work like a slave, politicsy

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Customer care

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Credit Card Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Mar 2018

Likes

I like the fact that the company is flexible with leaves but it doesn't come easy. You need to push.

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

If you are in the call centre business, the only exposure you will ever get is calling. It's very simple either you meet the targets or walk out the exit door. A lot of politics and sweet talks in promotion.

Job security - Poor

Work Details

Too much pressure on meeting targets. Therefore, becomes hectic.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

GCA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2018

Likes

Everything !!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all !!!

Work Details

Work days: Monday to Friday (Strict Timings)

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American Express Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 70% of e...Read more

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American Express Master Analyst Gurgaon / Gurugram Reviews

American Express Master Analyst Gurgaon / Gurugram Reviews

What employees say about American Express?

Workplace insights

Monday to Friday

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

13 reviews found

Tell us how to improve this page.

American Express Gurgaon / Gurugram Reviews by Designations