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American Express

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based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

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Top Rated Financial Services Company - 2024

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American Express Credit Specialist Gurgaon / Gurugram Reviews

Updated 5 Mar, 2024

Overall Rating

3.6/5

based on 10 reviews

Rating distribution

5

5 (50.0%)

4

0 (0%)

3

0 (0%)

2

2 (20.0%)

1

3 (30.0%)

Category Ratings

4.4

Salary

4.3

Skill development

4.1

Work-life balance

4.0

Promotions

3.9

Company culture

3.9

Work satisfaction

3.0

Job security

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

62% employees reported

Flexible timing

38% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.6

Rated by Women

2 reviews

4.9

Rated by Men

6 reviews

American Express is rated 3.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

American Express is rated 3.6 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in American Express Credit Specialist Gurgaon / Gurugram Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Credit Specialist in Gurgaon / Gurugram

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2024

Likes

Employee satisfaction

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job not secure. Even after working for 7 years, due to process ramped down we are asked to leave. Couldn’t accommodate the loyal agents to other process.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Credit Specialist in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

posted on 27 Jan 2024

Overall Rating

What people are saying about American Express

View All

vigorousmachine

Infosys Consulting

YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable

Got a question about American Express?

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Credit Specialist in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2022

Likes

Everything is a clean benefit to work here.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management can be very suppressive at times.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Credit Specialist in Gurgaon / Gurugram

Full Time

·

Past due Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Aug 2023

Likes

Some good people I met.

Dislikes

The peers are not supportive at all. It was a terrible experience for me. Got tortured,felt targeted. If you don't make friends you can't survive. They just need numbers they are not emphatic at all. Full of politics

Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Credit Specialist in Gurgaon / Gurugram

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

Amazing Work Culture, Excellent Management, Job security, Best Company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

People getting jealous who could not join American Express 😂

Work Details

Work life balance is brilliant at amex , I have worked in other MNCs like Barclay's , Tech Mahindra but American Express have the best Work life balance.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Credit Specialist in Gurgaon / Gurugram

Credit Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Growth centric , diversity among the workplace with a common goal , always something new going on

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Credit Specialist in Gurgaon / Gurugram

Credit Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2020

Likes

Transparency across leadership levels, less authoritative and more motivational management ,options for growth ,employee centric company

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much , maybe transport reimbursement would be nice

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Credit Specialist in Gurgaon / Gurugram

US credit Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2019

Likes

The employees of the company are like a family

Dislikes

The management of the vompany is totally selfish! They would put you through the worst time by pressurising you and not letting you grow at all until you are a puppet of their hands and like down their feet. Never work with sunita or jaggi

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Credit Specialist in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Dec 2019

Likes

There wasn’t anything to like . I shouldn’t have worked there for 3 years . It’s all been a waste .

Dislikes

The management wasn’t supportive .

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I was collecting for cancelled accounts

Work days: Monday to Friday (Strict Timings)

Credit Specialist in Gurgaon / Gurugram

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 21 Aug 2018

Likes

NA

Salary - Good
Company culture - Good

Dislikes

NA

Skill development - Bad
Work-life balance - Poor

Work Details

Hectic

Work days: Rotational Shift

Work related travel: This is a desk job.

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More about working at American Express

#4 Best Large Company - 2022

#1 Best Large Financial Services Company - 2022

#18 Best Large Company - 2021

HQ - New York City,New York, United States
Financial Services
10k-50k Employees (India)
Retail

Tell us how to improve this page.

American Express Gurgaon / Gurugram Reviews by Designations

American Express Business Analyst Gurgaon / Gurugram Reviews
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American Express Financial Analyst Gurgaon / Gurugram Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 62% of e...mployees reported the working days at American Express as Rotational Shift. 63% employees reported the work timings at American Express as Strict timing. Read more

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American Express Reviews >
American Express Credit Specialist Gurgaon / Gurugram Reviews

American Express Credit Specialist Salaries in Gurgaon / Gurugram

based on 15 salaries

₹4.5 L/yr - ₹8 L/yr

At par with the average Credit Specialist Salary in India

View more details

Employee Benefits for American Express Credit Specialist Gurgaon / Gurugram

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Free meal

1 total response

Child care facility

1 total response

+4 more benefits

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