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Amazon Customer Support Associate Reviews

Updated 13 Feb, 2025
Overall Rating
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4.3/5
based on 177 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.1

Salary

4.1

Work-life balance

4.0

Work satisfaction

3.9

Skill development

3.8

Job security

3.5

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

72% employees reported

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

86% employees reported

Gender based rating

4.3
female

Rated by Women

61 reviews

4.3
male

Rated by Men

109 reviews

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Top Mentions in Amazon Customer Support Associate Reviews

177 reviews found

Sort by: Popular

Top Amazon Customer Support Associate Interview Questions

Q1. What are the interests of employees in the workplace?
Q2. If the Candidate is comfortable with the shifts
Q5. Disadvantages of the social media?
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People also ask about Amazon's Customer Support Associates

How is Amazon to work for?
Amazon is rated 4.3 out of 5, based on 177 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.3. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.3 at Amazon by 177 employees. While job security is rated 3.8 and work-life balance is rated 4.1 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 72% Amazon employees work from home permanently, 5% work from office 3 days/week, and 5% work from office 2 days/week (based on 17 AmbitionBox reviews in last 6 months).

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Amazon Customer Support Associate Salary
based on 596 salaries
₹1.5 L/yr - ₹6 L/yr
23% more than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
14 total responses
freemeal
Free meal
4 total responses
joining
Joining bonus
1 total response
healthInsurance
Health insurance
16 total responses
+9 more benefits
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