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based on 25.2k Reviews

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Amazon Customer Support Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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4.5/5
based on 198 reviews

Rating distribution

Category Ratings

4.4

Company culture

4.4

Salary

4.3

Work-life balance

4.3

Skill development

4.2

Work satisfaction

4.1

Job security

3.8

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

76% employees reported

Rotational Shift

Rotational Shift

54% employees reported

Flexible timing

Flexible timing

62% employees reported

No travel

No travel

82% employees reported

View more detailed insights

Gender based rating

4.6
female

Rated by Women

88 reviews

4.2
male

Rated by Men

94 reviews

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Top Mentions in Amazon Customer Support Executive Reviews
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198 reviews found

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What people are saying about Amazon

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How I landed my first few internships, no sugarcoating, honest truth➡️
Internship hunting was tough. I applied everywhere. Naukri, Indeed, ... read more
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Top Amazon Customer Support Executive Interview Questions

asked in Customer Support Executive interview
Q1. How to handle the system and all including desktop.
View answers (4)
asked in Customer Support Executive interview
Q2. How do you respond if you don't know the answer to a customers question?
View answer (1)

Get interview-ready with top interview questions

View all 9 questions
asked in Customer Support Executive interview
Q3. What is customer satisfaction?what are the qualities of customer support ex ... read more
View answer (1)
asked in Customer Support Executive interview
Q4. How do you handle an arguing customer?
View answer (1)
asked in Customer Support Executive interview
Q5. Amazon company is brand? Why
View answers (2)
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Read Amazon Customer Support Executive Reviews based on locations

4.1
 Hyderabad / Secunderabad

 (28)

4.2
 Pune

 (10)

4.2
 Noida

 (9)

3.9
 Coimbatore

 (7)

4.3
 New Delhi

 (5)

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People also ask about Amazon's Customer Support Executives

How is Amazon to work for?
Amazon is rated 4.5 out of 5, based on 198 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.4 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 198 employees. While job security is rated 4.1 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 76% Amazon employees work from home permanently, 3% work from office 3 days/week (based on 32 AmbitionBox reviews in last 6 months).

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 198 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 54% of employees reported the working... days at Amazon as Rotational Shift. 62% employees reported the work timings at Amazon as Flexible timing. Read more
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Amazon Customer Support Executive Salary
based on 549 salaries
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₹1.4 L/yr - ₹5 L/yr
19% more than the average Customer Support Executive Salary in India
View more details
Employee Benefits for Amazon Customer Support Executive
freemeal
Free meal
10 total responses
cab
Office cab/shuttle
9 total responses
joining
Joining bonus
3 total responses
onsite
International/On-site exposure
2 total responses
+26 more benefits
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