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Customer Service Associate interview
Q1. What is the difference between a good customer service ... read more
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Q2. What's the role of customer service associate?
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People also ask about Amazon's Customer Service Associates
How is Amazon to work for?
Amazon is rated 4.2 out of 5, based on 1.2k reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 1.2k employees. While job security is rated 3.9 and work-life balance is rated 4.1 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 81% Amazon employees work from home permanently, 1% work from office 3 days/week, and 2% work from office 2 days/week (based on 81 AmbitionBox reviews in last 6 months).
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Work Policy for Amazon Customer Service Associate
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Workplace policy may vary based on Department, Designation and
Location.
based on 81 reviews in last 6 months
Permanent work from home
81%
Work from office
12%
Hybrid
7%
Other hybrid work policies
4%
2 days/week from office
2%
3 days/week from office
1%
Gender Based Ratings for Amazon Customer Service Associate
based on 1.1k reviews
Rated by 480
Women
Rated by 622
Men
Working Days for Amazon Customer Service Associate
based on 1.2k reviews
Rotational Shift
72%
Monday to Friday
21%
Monday to Saturday
3%
Other
3%
Alternate Saturday off
1%
Work Timings for Amazon Customer Service Associate
based on 1.2k reviews
Flexible timing
Strict (11pm - 8am)
Strict (6am - 3pm)
59%
3%
3%
35% employees reported other strict timings
Shift Timings for Amazon Customer Service Associate
based on 1.2k reviews
Day shift
Night shift
54%
46%
Business Travel for Amazon Customer Service Associate
based on 1.2k reviews
No travel
83%
Within city
13%
Within country
3%
International travel
1%
18%
more
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
133 total
responses
Free meal
94 total
responses
International/On-site exposure
25 total
responses
Joining bonus
3 total
responses
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