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4.1

based on 23.9k Reviews

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Amazon Customer Service Associate (Csa) Reviews

based on 68 reviews
Updated 3 Oct, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.3

Salary & Benefits

4.3

Work-Life balance

4.0

Skill development

4.0

Promotions/Appraisal

4.0

Work Satisfaction

3.8

Job Security

Top Mentions in Amazon Customer Service Associate (Csa) Reviews

68 reviews found

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People also ask about Amazon's Customer Service Associate (Csa)s

How is Amazon to work for?
Amazon is rated 4.3 out of 5, based on 68 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.7. However, Job Security is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.3 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.7 at Amazon by 68 employees. While job security is rated 3.8 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.

Tell us how to improve this page.

Gender Based Ratings for Amazon Customer Service Associate (Csa)

based on 57 reviews
4.3
Rated by 19 Women

Rated 4.5 for Company Culture and 4.3 for Salary & Benefits

women
4.2
Rated by 38 Men

Rated 4.7 for Company Culture and 4.3 for Work Satisfaction

men

Working Days for Amazon Customer Service Associate (Csa)

based on 68 reviews
Rotational Shift
63%
Monday to Friday
29%
Monday to Saturday
6%
Other
2%

Work Timings for Amazon Customer Service Associate (Csa)

based on 68 reviews
Flexible timing
Strict (9pm - 6am)
Strict (10pm - 7am)
60%
5%
5%
30% employees reported other strict timings

Shift Timings for Amazon Customer Service Associate (Csa)

based on 68 reviews
Night shift
Day shift
69%
31%

Business Travel for Amazon Customer Service Associate (Csa)

based on 68 reviews
No travel
68%
Within city
19%
International travel
7%
Within country
6%
Amazon Customer Service Associate (Csa) Salary
based on 74 salaries
₹1.8 L/yr - ₹3.5 L/yr
25% more than the average Customer Service Associate (Csa) Salary in India
View more details
cab
Office cab/shuttle
8 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
3 total responses
healthInsurance
Health insurance
12 total responses
+5 more benefits
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