Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Associate (Csa) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
68 reviews found
Sort by:
Popular
Customer Service Associate (Csa) in
Greater Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Salary/ pay and allowances
Dislikes
Poor work culture
Insestitive leadership
Inhuman treatment
Bad management
Employees not valued
Work not recognised
Lot of politics
Work issued not recognised and reported
Genuine issues not taken into consideration
Wrong things being supported
False feedback forwarded to the top management
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Better understand
Humanity being followed
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
The culture and the timings are flexible so chin up
Dislikes
The aux which we have to follow and the cafeteria food taste is worst
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Pune
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Mar 2023
Likes
Benefits and compensations are good
Dislikes
no particular issues
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2022
Likes
job security
work culture
management
company policies
Dislikes
everything is good
Work Details
support customers
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Sep 2021
Likes
Company is great and have great work culture.You have to work for 9 hours with 1 hour break
Pros
Timely shift
No target
Benefits like Zeta meal card, other allowance.
Cons
Temp job for 3 or 6 months according to requirements.
Salary is ok
Can't learn anything new
Ok if you are looking for a temp job
Work Details
Hoof
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 24 Feb 2022
Likes
It was a mediocre
Dislikes
They always hires freshers by kicking out the experience candidts.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Jan 2023
Likes
Stress free environment and everyone is friendly
Dislikes
Growth opportunities are a bit less
Work Details
Work policy:
Wfh due to covid
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Apr 2023
Likes
I would like to hearing song and dance
Dislikes
Hate short tempered
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) (working remotely)
Part Time
·
Customer Success, Service & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Apr 2023
Likes
Amazon is a large and influential company and many employees enjoy the feeling of being part of something meaningful and impactful.Company has a lot of offer to its employees
Dislikes
nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Part Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Mar 2023
Likes
I have learned many aspects and not only that I have learned all kinds of advice needed for my life.
Dislikes
No
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Customer Service Associate (Csa) (working remotely)
Part Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2023
Likes
This company is India best company
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Part Time
·
Fashion & Accessories Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2023
Likes
I like it
Dislikes
Nothing about that
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2023
Likes
Goodly and nicely
Dislikes
Not dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Every thing was perfect. Thank you Amazon:)
Dislikes
Hiring on contract basis which a quite let down. Other than that everything was fine.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Part Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2023
Likes
A like this job
Dislikes
A don't know
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Part Time
·
CSA Amazon Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2023
Likes
CSA Amazon
Dislikes
I don't like
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Hindi speaking Amazon customer service associate Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2022
Likes
Hi Amazon teem,
I am sudhanshu kumar from india.i see Amazon customer service associate job post on different platforms. Every thing is better according to the other companies.
Dislikes
Hi Amazon teem,
I am sudhanshu kumar from india.
I see Amazon customer service associate job on different platforms bat no any vacancy Amazon customer service only Hindi speaking.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate (Csa) (working remotely)
Full Time
·
HR Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Im love you my job .
Dislikes
No idea
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Amazon's Customer Service Associate (Csa)s
How is Amazon to work for?
Amazon is rated 4.3 out of 5, based on 68 reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 4.7. However, Job Security is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.3 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.7 at Amazon by 68 employees. While job security is rated 3.8 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
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Amazon Customer Service Associate (Csa) Reviews by Locations