Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Associate (Csa) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
68 reviews found
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Popular
Customer Service Associate (Csa) (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Mar 2023
Likes
good name
Dislikes
work life balance
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Greater Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Salary/ pay and allowances
Dislikes
Poor work culture
Insestitive leadership
Inhuman treatment
Bad management
Employees not valued
Work not recognised
Lot of politics
Work issued not recognised and reported
Genuine issues not taken into consideration
Wrong things being supported
False feedback forwarded to the top management
Customer Service Associate (Csa) (working remotely)
Customer Service Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Jul 2022
Likes
Everything mentioned above is great.
Dislikes
Nothing is there to dislike.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2021
Likes
One of the best company in the world. I have 20 years of experience and I can proudly say, the way Amazon treats their employee, no other company is that much focused. Equality is always there.
Dislikes
Nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Nothing to dislike at all
Full Time
·
Treasury & Forex Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2023
Likes
Amazon is one of the company who is always care for it's employees and perform Adiquetly required things.
It's great place to work and great team to share.
Dislikes
Nothing to dislike at all
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Madhapur
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2020
Likes
I like my work and job security the culture is good and the staff management is always supportive and motivate to achieve a good RAP and company policies are also very nice. Everything is perfect. Except my job extension..
Dislikes
I dislike only 1 thing that is contractual basis hiring.
Work Details
I was good. And i enjoy and learned many new things over all experience was like a dream comes true worked with Amazon is like just wow wow wow.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2021
Likes
Bad compensation
Dislikes
Bad compensation
Work Details
Best
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Customer Service Associate (Csa) in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Aug 2020
Likes
I saw many companies caring for their customers but in Amazon they care for employees same as customers. In this pandemic situation Amazon ensure that not only we get salary on time but also get full salary. Apart from this various well being programme has been continuously running to ensure employees well being. Thank you Amazon.
Dislikes
Till now did not get, hope it still remain the same.
Work Details
Well balanced work life with adequate time for family as well and work from home really help in this
Every one tries to understand everyone and help anyone.
Dislikes
I just wish they paid more.
Work Details
Amazon had provide me a learning experience and good environment. If anyone wants to work in the company please do not hesitate. you'll meet great people and helpful people in this company.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2022
Likes
The Environment nd the staff
Dislikes
No…
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Pune
Pune Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2021
Likes
Working culture
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Noida
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2021
Likes
i liked culture most, everyone gets respect. Management is very good.
Work Details
I used to assist amazon uk customer's regarding their orders, over the chat and email
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
UI / UX Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Oct 2021
Likes
Amazing allowance & work culture is really good. Good food provided
Dislikes
Too much politics in the management & growth is less compared to other companies. Trainings are not properly given
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Wfh (working remotely)
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2021
Likes
Good work culture and supportive management
Dislikes
Job insecurity . Contractual
Work Details
I struggled a bit in the beginning as there were night shifts but later got adjusted with supportive management
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Coimbatore
UI / UX Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2021
Likes
Amazing allowance, work culture is so good & you will always work with fun.
Dislikes
Politics & less recognition is given to hard working emplyees. Training is made quickly & it’s not efficient
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Pune
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2021
Likes
Leaves
Dislikes
Growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Jul 2021
Likes
No comments
Dislikes
Work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Indore
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Everything is wonderfull
Dislikes
Nothing
Work Details
This job is quite interesting.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
virtual (working remotely)
People also ask about Amazon's Customer Service Associate (Csa)s
Is Amazon a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 68 employee reviews, it's clear that most customer service associate (csa)s have a positive experience working at Amazon. Company culture holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 3.8. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Amazon customer service associate (csa)s rate their salary and benefits at 4.3 out of 5, based on 68 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Amazon for customer service associate (csa)s, click here.
How is the work culture at Amazon for Customer Service Associate (Csa)s?
Work culture at Amazon for customer service associate (csa)s is rated 4.7 out of 5 by 68 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service associate (csa)s, click here.
How is the job security at Amazon for Customer Service Associate (Csa)s?
Based on 68 reviews on AmbitionBox, Amazon's customer service associate (csa)s rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for customer service associate (csa)s, click here.
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