Amazon is rated
4.4 out of 5 stars on
AmbitionBox, based on 261 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.4 out of 5 stars on
AmbitionBox, based on 261 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
261 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Mar 2018
Likes
Starting from work culture, friendly environment, fun activities, everything at Amazon! ♥️
Dislikes
NOTHING
Work Details
Enthusiastic! Work Hard Have fun make history ♥️
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
New Delhi (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Company knowz how to keep employees happy and everyone was helpful
Customer Care Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Salary, benefits, job security, mental stability
Dislikes
Nothing because it's a very best company
Customer Care Executive in
Jaipur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2024
Likes
Good place to start your carrer as fresher
Dislikes
They hire for contractual roles, getting permanent is tough even after giving your all
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Indore (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2024
Likes
Supporting Team manager
Dislikes
Sometimes we do not get shifts as per our convenience
Customer Care Executive in
Gingee
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2023
Likes
Good benefits, work-life balance, flexible office hours. Lot of new learnings and a productive environment. Work from home policies are good. Good management.
Dislikes
I have been approached independently by Amazon recruiters several times for hiring events and I have always declined to even consider working for them. I also actively discourage my friends and family from considering Aamazon/AWS to the best of my abilities. Of-course I have not stopped asking my husband to move out of it ASAP. Its akin to seeing your child get into drug-addiction or your sibling having an abusive spouse....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel, Travel Within City.
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Amazon.
Customer Care Executive in
Jaipur (working remotely)
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Sep 2024
Likes
Helping for customers
Dislikes
Work and life balance and not enjoying holidays and There is a lot of politics involved in promotion. First they set everything up whether they have knowledge of the process or not.
Customer Care Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Mar 2024
Likes
Job security
Dislikes
No hike in salary after 3 years
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2023
Likes
The nature of this company is good.
Dislikes
The pay scale is very less. No growth opportunity for tenured people. No job security. 3-4 years back, it was grat place to work but now it has changed a lot.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Amazon is the best opportunity giving me I'm so proud to be a work with Amazon company is Best for ever
Dislikes
Not any thi evening have a Company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Apr 2024
Likes
Remote opportunity
Dislikes
Compensation is less
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2023
Likes
Best company to work with
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Coimbatore (working remotely)
Full Time
·
University Level Educator Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Good work experience
Dislikes
Nothing to complain about
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Goregaon
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2023
Likes
Very hard work at your company
Dislikes
Night work working at your company
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2023
Likes
Yes I like to work here
Dislikes
No experience I am fresher
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Good working culture
Dislikes
Work load
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jun 2022
Likes
It is really good working with amazon, such a good culture and environment which will make you feel comfortable and at home.
Dislikes
Not easy to get promotions, as too much employesa and long process of promotions.
Work Details
Work policy:
Both options available, either work from home or office permanentally. Currently because of Covid, work from office employees are also working from home.
People also ask about Amazon's Customer Care Executives
How is Amazon to work for?
Amazon is rated 4.4 out of 5, based on 261 reviews by employees on AmbitionBox.
Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.3 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 261 employees. While job security is rated 4.1 and work-life balance is rated 4.3 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 92% Amazon employees work from home permanently, 4% work from office 3 days/week (based on 23 AmbitionBox reviews in last 6 months).
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Amazon Customer Care Executive Reviews by Locations