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4.1

based on 24.5k Reviews

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Amazon Virtual Customer Support Associate Reviews

Updated 17 Sep, 2024
Overall Rating
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4.3/5
based on 17 reviews

Rating distribution

Category Ratings

4.5

Company culture

4.2

Salary

4.1

Work-life balance

4.0

Skill development

3.9

Work satisfaction

3.5

Job security

3.5

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

95% employees reported

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

96% employees reported

Gender based rating

4.1
female

Rated by Women

51 reviews

4.4
male

Rated by Men

61 reviews

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Top Mentions in Amazon Virtual Customer Support Associate Reviews

17 reviews found for "salary"

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Top Amazon Virtual Customer Support Associate Interview Questions

Q1. Do you know any of the devices Amazon owned?
Q2. difference between a good customer service and great service

Get interview-ready with top interview questions

View all 10 questions
Q3. How people get information about customer service ?
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People also ask about Amazon's Virtual Customer Support Associates

Is Amazon a good place to work for Virtual Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 17 employee reviews, it's clear that most virtual customer support associates have a positive experience working at Amazon. Company culture holds the highest rating at 4.5, while job security is rated the lowest amongst all factors at 3.5. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Virtual Customer Support Associates well?
According to AmbitionBox reviews, Amazon virtual customer support associates rate their salary and benefits at 4.2 out of 5, based on 17 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's virtual customer support associates salaries here and to read reviews specifically about salary and benefits at Amazon for virtual customer support associates, click here .
How is the work culture at Amazon for Virtual Customer Support Associates?
Work culture at Amazon for virtual customer support associates is rated 4.5 out of 5 by 17 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for virtual customer support associates, click here .
How is the job security at Amazon for Virtual Customer Support Associates?
Based on 17 reviews on AmbitionBox, Amazon's virtual customer support associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon. To read reviews about job security at Amazon for virtual customer support associates, click here .
Is work from home available to Virtual Customer Support Associates at Amazon?
According to AmbitionBox, 95% of Amazon's virtual customer support associates work from home permanently, 3% work from the office, and 2% follow a hybrid model, based on 34 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for virtual customer support associates, click here.

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Amazon Virtual Customer Support Associate Salary
based on 382 salaries
₹1.8 L/yr - ₹5.5 L/yr
7% more than the average Virtual Customer Support Associate Salary in India
View more details
freemeal
Free meal
3 total responses
retirement
Retirement benefits
2 total responses
healthCheckup
Annual health checkup
2 total responses
mentalHealth
Mental health wellbeing
2 total responses
+26 more benefits
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