Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 68 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Customer Service Associate (Csa) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
68 reviews found
Sort by:
Popular
Customer Service Associate (Csa) in
Pune
Full Time
·
Retail Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Nov 2022
Likes
Work culture is Amazing
Dislikes
Worst management team
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Full Time
·
CSA Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Aug 2022
Likes
Amazon best campany customer good service provide .?
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country.
I would like to job in amazon.I want to work there and improve my skills.
Dislikes
No any dislike beacsuse amazon is my dream company😊
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Csa Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2022
Likes
I like Amazon platform like Amazon apps
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Associate (Csa) in
Noida
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 12 Jun 2022
Likes
The best part of working at amazon is the work culture! Incentives etc.
Dislikes
Amazon doesn’t hire fresher for permanent role and they don’t even extend the contract of the employee even if he/she is performing good which is kinda unfair.
Work Details
It’s quite good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 03 Apr 2023
Likes
Great
Dislikes
Everything is good except shift timings
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Navi Mumbai
Amazon Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2022
Likes
It's best it's better job
Dislikes
It's nathing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel, Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about
Amazon.
Customer Service Associate (Csa) (working remotely)
Legal Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 May 2022
Likes
It was a permanent work from home profile . You get sodexo, overtime, night allowance . You need to motivate yourself to work everyday
Dislikes
Work life balance is disturbed sometimes due to the strict shift timings
People also ask about Amazon's Customer Service Associate (Csa)s
Is Amazon a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 68 employee reviews, it's clear that most customer service associate (csa)s have a positive experience working at Amazon. Company culture holds the highest rating at 4.7, while job security is rated the lowest amongst all factors at 3.8. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Amazon customer service associate (csa)s rate their salary and benefits at 4.3 out of 5, based on 68 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Amazon for customer service associate (csa)s, click here.
How is the work culture at Amazon for Customer Service Associate (Csa)s?
Work culture at Amazon for customer service associate (csa)s is rated 4.7 out of 5 by 68 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service associate (csa)s, click here.
How is the job security at Amazon for Customer Service Associate (Csa)s?
Based on 68 reviews on AmbitionBox, Amazon's customer service associate (csa)s rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for customer service associate (csa)s, click here.
Tell us how to improve this page.
Amazon Customer Service Associate (Csa) Reviews by Locations