Altruist Customer Management India Email Support Executive Reviews
based on 6 reviews
Updated 6 Aug, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.7
Promotions/Appraisal
3.3
Skill development
2.9
Company culture
2.8
Job Security
2.3
Salary & Benefits
2.2
Work-Life balance
1.6
Work Satisfaction
Altruist Customer Management India is rated
3.0 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Altruist Customer Management India is rated
3.0 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
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Popular
Email Support Executive in
Chennai
Full Time
 ·Â
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Their culture was good,but you couldn't enjoy that
Dislikes
Everything
Salary, timings,no mentor after entering into the team
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
Email Support Executive in
Chennai
Full Time
 ·Â
Email Process Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2020
Likes
No body is there to support for my salary requirements. Even in the difficult time.
Dislikes
No comments
Work Details
Not bad
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within Country.
Work related travel:Â This job involves
Travel Within City.
Email Support Executive in
Chennai
Voice and non voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2022
Likes
Yes I liked a lot
Dislikes
Nothing I loved to work there
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Email Support Executive in
Chennai
Email Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Good environment, Good job , teammates are also supportives
Dislikes
Nothing to say
Work Details
Email support job is interesting
Work days:Â Monday to Saturday
(Flexible Timings)
Email Support Executive in
Perungudi
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2021
Likes
I got an golden opportunity to work in Altruist customer management ,I have learned so many things in altruist, like communication skills and customer handing. And work culture are so excellent, so interesting and management : are good and company policy also nice..
Dislikes
There is no dislike at altruist customer management,
Work Details
Very nice and excellent, really I have enjoyed during my work at altruist
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.
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Similar Designation Reviews
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Customer Support Executive in
Chennai
Full Time
 ·Â
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jan 2023
Likes
It is a day shift job. Rarely night shift. In the 20 months I have worked here , I did not have to do night because 2 staffs were available. I got to do work from home for 7 months. They will give WFH only in Pandemic or overall emergency situation. They will take you even if you are above age limit or disabled.There is only 9 hours, no overtime other than emergency situation. Shift timings within 07:00 am to 11:00 pm.Job which has no targets except if you are in mail team .The quality team will not be that strict like other companies, where you can lose your job.On every Saturday music and dance is there....Read More
Dislikes
No PF for new employees although more than 400 employees.They will make the new employee click some link in which they have to give approval that they do not want PF & ESI facility. Not good Canteen facilities and not enough space in Canteen.If you want to eat at 01::00 pm you will get seat at 02:45 pm only.Even after 20 months on job the Hr did not give me ESI card (although I did not ask),although I had hospital expenses many times.You have to coax them for everything.You will get the same salary.No increment in this company .Never take any system from the company for WFH as when you return the system to get back your amount in final F&F settelment, it is a huge process and in most cases 10,000 Rs is deducted from your settlement although the system is with company .But they will say some reason and deduct the amount.It has happened to many employees. You have to coordinate with TL, manager and Hr .Many approval mails have to written. I followed up at least 4 months after returning my system . They will not give you experience letter only Acceptance letter of relieving which is not professional for such a big company.They will not change your process even if you have health issue related to present process.There is not any extra employee benefits like other companies.But all the above is very understandable because the average salary of all employees is very less than the industry standards.Most people are from good families and hence are able to survive, others leave the company.It is good company for people who are near from the company and specially good for women....Read More
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
 ·Â
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 30 Mar 2023
Likes
Half days for Examinations and Sick leave
Dislikes
No facilities are available like chairs, headset issues and not even a ac facility
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Quality Analyst in
Mumbai
Full Time
 ·Â
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2023
Likes
Management is good where any employee could work in it, Growth and opportunities are there
Dislikes
Nothing
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead in
Chennai
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Mar 2024
Likes
Nothing
Dislikes
All are waste in this company
Work Details
Work policy:
2 days/week from office
Work days:Â Monday to Friday
(Flexible Timings)
Customer Service Executive in
Navi Mumbai
Full Time
 ·Â
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Jul 2023
Likes
Salary on time
Dislikes
HR MANAGEMENT
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Quality Analyst in
Indore
Full Time
 ·Â
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2022
Likes
Job Security
HR
Activity
Salary on Time
Dislikes
Increment
Management
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Bhopal
Full Time
 ·Â
BFSI, Investments & Trading Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2023
Likes
I liked there environment
Dislikes
Even after getting promotion there the salary did not increase.
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This is a desk job.
Senior Associate in
Chennai
Full Time
 ·Â
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2023
Likes
It is good working environment only issue is salary.who has no worry about salary definitely it is good for them
Dislikes
Less salary
Work Details
Work timings:Â Flexible Timings
Quality Analyst in
Chennai
Full Time
 ·Â
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2023
Likes
Company culture very good specially Managed Service (MS) side in Chennai Tecci park
Dislikes
Very very low salary
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
 ·Â
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 May 2023
Likes
Noting
Dislikes
Many to say to tell
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Other Altruist Customer Management India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
India Operations Manager in
Mumbai
Full Time
 ·Â
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
I appreciate the team oriented culture, where everyone supports each other to achieve our goals.
Dislikes
Well, there is nothing, it depends on you, it is a company, it will follow its own policy
Employee Relations Executive in
Mumbai
Full Time
 ·Â
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Dec 2023
Likes
All Sir and manager Support for employees help this is very nice.
Dislikes
Time management Is not perfect, morning time is Best but Job leave time is not perfect.
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Customer Service Officer in
Pune
Full Time
 ·Â
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2024
Likes
Really good
Dislikes
Nothing all is good about my company
Work Details
Work days:Â Rotational Shift
(Flexible Timings)
Work related travel:Â This is a desk job.
Operations Manager in
Chennai
Full Time
 ·Â
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Promotion
Dislikes
Salary & employee benefits average
Executive Assistant in
Navi Mumbai
Full Time
 ·Â
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Best work place and understanding staff very helpfull people
Dislikes
Hygine issue and some facility is not avilable
Executive in
Pune
Full Time
 ·Â
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Nov 2023
Likes
company good work balanace
Dislikes
salry structure
Advisor in
Chennai
Full Time
 ·Â
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2023
Likes
Yes. I like to work there
Dislikes
Looking not good for that company organization
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves
Travel Within City.
Process Trainer in
Navi Mumbai
Full Time
 ·Â
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2023
Likes
I have worked with altruist company for almost 3 years i have received my salary exactly on time
Dislikes
For Mumbai location EP team should be change, altruist is doing partiality with employees
Work Details
Work days:Â Monday to Saturday
(Flexible Timings)
Work related travel:Â This job involves
Travel Within City.
Agent in
Mumbai
Full Time
 ·Â
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2023
Likes
As of my experience is good but as of promotion not get by company and should of my mistake I get terminated not for me it's for everyone it matter what company has given to u it's a good chance to get better communication whatever I learn but for others thas her own perspective
Dislikes
Salary increment don't given a second chance to the person if they got mistakenly every company will be understand that the employee if he was honest but as of situation they can't tolerate so u should have to co-operate with each other it's not a moral.support just a big heart to see what that person will get affected after he got terminated after working for so many years
Work Details
Work days:Â Monday to Saturday
(Strict Timings)
Work related travel:Â This job involves
Travel Within City.