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Altruist Customer Management India

Compare

based on 241 Reviews

Filter reviews by

Altruist Customer Management India Agent Reviews

based on 6 reviews

Updated 31 Dec, 2023

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

3.8

Salary & Benefits

3.8

Job Security

3.8

Work-Life balance

3.8

Skill development

3.7

Company culture

3.7

Work Satisfaction

3.6

Promotions/Appraisal

6 reviews found

Sort by: Popular

Agent in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 31 Dec 2023

Likes

As of my experience is good but as of promotion not get by company and should of my mistake I get terminated not for me it's for everyone it matter what company has given to u it's a good chance to get better communication whatever I learn but for others thas her own perspective

Dislikes

Salary increment don't given a second chance to the person if they got mistakenly every company will be understand that the employee if he was honest but as of situation they can't tolerate so u should have to co-operate with each other it's not a moral.support just a big heart to see what that person will get affected after he got terminated after working for so many years

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Agent in Viman nagar

Contractual

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Dec 2023

Likes

I was working as customer service agent COVID 19 process.

Dislikes

Salary was less

Work Details

Work timings: Strict Timings

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Agent in Chennai

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Nov 2021

Likes

Better to select another office For future carrier

Agent in Navi Mumbai

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Sep 2020

Likes

One of most fav company as thats my first job in that company but then tooo i have my best exp in that company i still regret why i left the job

Dislikes

Nothing whole company is tooo good

Work Details

My work life is like awesome i actually love to work there

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Agent in Navi Mumbai

emi Collection Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Aug 2020

Likes

Not secure with job,poor management,

Dislikes

Company was good but,syatem is poor,bad experience.my first mistake is i see that companas e carrier,but in future i get opp to work with company as a TL Or manager,then i will change bad thing's.

Work Details

overall bad experience,

Work timings: Strict Timings

Work related travel: This is a desk job.

Agent in Pune

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 28 Mar 2021

Likes

Company policies are good.

Dislikes

Career growth is slow.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Altruist Customer Management India?

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Similar Designation Reviews

Customer Support Executive in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Jan 2023

Likes

It is a day shift job. Rarely night shift. In the 20 months I have worked here , I did not have to do night because 2 staffs were available. I got to do work from home for 7 months. They will give WFH only in Pandemic or overall emergency situation. They will take you even if you are above age limit or disabled.There is only 9 hours, no overtime other than emergency situation. Shift timings within 07:00 am to 11:00 pm.Job which has no targets except if you are in mail team .The quality team will not be that strict like other companies, where you can lose your job.On every Saturday music and dance is there....Read More

Dislikes

No PF for new employees although more than 400 employees.They will make the new employee click some link in which they have to give approval that they do not want PF & ESI facility. Not good Canteen facilities and not enough space in Canteen.If you want to eat at 01::00 pm you will get seat at 02:45 pm only.Even after 20 months on job the Hr did not give me ESI card (although I did not ask),although I had hospital expenses many times.You have to coax them for everything.You will get the same salary.No increment in this company .Never take any system from the company for WFH as when you return the system to get back your amount in final F&F settelment, it is a huge process and in most cases 10,000 Rs is deducted from your settlement although the system is with company .But they will say some reason and deduct the amount.It has happened to many employees. You have to coordinate with TL, manager and Hr .Many approval mails have to written. I followed up at least 4 months after returning my system . They will not give you experience letter only Acceptance letter of relieving which is not professional for such a big company.They will not change your process even if you have health issue related to present process.There is not any extra employee benefits like other companies.But all the above is very understandable because the average salary of all employees is very less than the industry standards.Most people are from good families and hence are able to survive, others leave the company.It is good company for people who are near from the company and specially good for women....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Navi Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 30 Mar 2023

Likes

Half days for Examinations and Sick leave

Dislikes

No facilities are available like chairs, headset issues and not even a ac facility

Work Details

Work days: Rotational Shift (Flexible Timings)

Quality Analyst in Mumbai

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Oct 2023

Likes

Management is good where any employee could work in it, Growth and opportunities are there

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Mar 2024

Likes

Nothing

Dislikes

All are waste in this company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Navi Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 02 Jul 2023

Likes

Salary on time

Dislikes

HR MANAGEMENT

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Indore

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Sep 2022

Likes

Job Security HR Activity Salary on Time

Dislikes

Increment Management

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Service Associate in Bhopal

Full Time

·

telemedia Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Oct 2022

Likes

excellent management and supporting staff

Dislikes

nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bhopal

Full Time

·

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Feb 2023

Likes

I liked there environment

Dislikes

Even after getting promotion there the salary did not increase.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Feb 2023

Likes

It is good working environment only issue is salary.who has no worry about salary definitely it is good for them

Dislikes

Less salary

Work Details

Work timings: Flexible Timings

Quality Analyst in Chennai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jul 2023

Likes

Company culture very good specially Managed Service (MS) side in Chennai Tecci park

Dislikes

Very very low salary

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Other Altruist Customer Management India Reviews

India Operations Manager in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

I appreciate the team oriented culture, where everyone supports each other to achieve our goals.

Dislikes

Well, there is nothing, it depends on you, it is a company, it will follow its own policy

Email Support Executive in Chennai

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 06 Aug 2024

Likes

Their culture was good,but you couldn't enjoy that

Dislikes

Everything Salary, timings,no mentor after entering into the team

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Relations Executive in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Dec 2023

Likes

All Sir and manager Support for employees help this is very nice.

Dislikes

Time management Is not perfect, morning time is Best but Job leave time is not perfect.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Officer in Pune

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 May 2024

Likes

Really good

Dislikes

Nothing all is good about my company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 26 Aug 2024

Likes

Promotion

Dislikes

Salary & employee benefits average

Executive Assistant in Navi Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 21 Dec 2023

Likes

Best work place and understanding staff very helpfull people

Dislikes

Hygine issue and some facility is not avilable

Executive in Pune

Full Time

·

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Nov 2023

Likes

company good work balanace

Dislikes

salry structure

Advisor in Chennai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Jun 2023

Likes

Yes. I like to work there

Dislikes

Looking not good for that company organization

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Process Trainer in Navi Mumbai

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 13 Oct 2023

Likes

I have worked with altruist company for almost 3 years i have received my salary exactly on time

Dislikes

For Mumbai location EP team should be change, altruist is doing partiality with employees

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

BPO Executive in Chennai

Full Time

·

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 24 Dec 2022

Likes

Good shift timing are good

Dislikes

Some flirting behaviour of manager

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Altruist Customer Management India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Altruist Customer Management India reviews submitted by Altruist Customer Management India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Altruist Customer Management I...Read more

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Altruist Customer Management India Agent Reviews

Working Days for Altruist Customer Management India Agent

based on 6 reviews

Monday to Saturday

100%

Work Timings for Altruist Customer Management India Agent

based on 6 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

40%

20%

20%

20% employees reported other strict timings

Shift Timings for Altruist Customer Management India Agent

based on 6 reviews

Day shift

100%

Business Travel for Altruist Customer Management India Agent

based on 6 reviews

Within city

67%

No travel

33%

Employee Benefits for Altruist Customer Management India Agent

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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3.7

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3.7

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3.4

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3.9

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