Alldigi Tech Senior Customer Service Executive Reviews
based on 35 reviews
Updated 23 Dec, 2024
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.1
Work-Life balance
4.1
Job Security
4.0
Company culture
4.0
Work Satisfaction
3.7
Skill development
3.5
Promotions/Appraisal
3.4
Salary & Benefits
Alldigi Tech is rated
4.1 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Alldigi Tech is rated
4.1 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Alldigi Tech Senior Customer Service Executive Reviews
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35 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Permanent job
Dislikes
Nothing everything is good
Senior Customer Service Executive in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Nothing much
Dislikes
Nothing much to say about company
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Executive
The International process is way better than domestic process..
Dislikes
The whole domestic process. Worst work life balance. They only care about profit. No perks or whatsoever for the employees.
Senior Customer Service Executive in
Chennai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Better for IJP
Dislikes
Pressure and Less appraisal
Senior Customer Service Executive in
Chennai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2024
Likes
Company is good
Dislikes
Company don't have any dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
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Alldigi Tech.
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2023
Likes
Work culture and job safety
Dislikes
No salary hike or appraisal based on experience and skills
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
"Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our company. Your support means the world to us, and we look forward to serving you again soon."
Senior Customer Service Executive in
Chennai (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Dec 2023
Likes
Good working platform for beginners
Dislikes
Yearly appraisal very low increment
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
"Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our company. Your support means the world to us, and we look forward to serving you again soon."
Senior Customer Service Executive in
Noida
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2023
Likes
Work place is excellent. Supportive Staff
Dislikes
Everything is good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
"Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our company. Your support means the world to us, and we look forward to serving you again soon."
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Dec 2023
Likes
Free food, Team Support
Dislikes
Low pay, No promotions
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 11 Feb 2023
Likes
I really good company. Im improved my skills and knowledge. Trainers also good and supported me on that time
Dislikes
They are not provided my reliving letter and playslips. And my pf account details also not provide. Im already informed in hr. She ia not response. Im notice period also completed. But they are not provoded. Currently i need plz provide as soon as posible. Im still waiting pf details
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Superb environment for freshers to learn
Dislikes
Canteen facility
Senior Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Aug 2023
Likes
I joined this company as a fresher . I was there almost 3 and half years.you can start your journey here then learn things and move forward.
Dislikes
Salary hike is very less compared to market.job security is not at all there even your most important person in a team.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Sdse Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2022
Likes
Nice experience with samsung sds
Dislikes
Salary is less
Work Details
Work policy:
Depends upon our need
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
"Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our company. Your support means the world to us, and we look forward to serving you again soon."
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Success, Service & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2023
Likes
Good
Dislikes
Night shift can be avoided
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Velacherry
Full Time
·
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Good infrastructure to work
Dislikes
No comments
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
velachery
Business Process Outsourcing Non voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2022
Likes
Friendly environment and excellent work culture
Dislikes
none
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Not interested to talk about my job
Dislikes
Salary is decent but we are unable to satisfy regarding career growth ,
Work Details
Not bad but I feel comfortable with my present team
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore / Bengaluru
Pharmaceutical & Biotechnology Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Aug 2021
Likes
Will get knowledge of work experience and on time salary
Dislikes
My self balaji
Who is seeing this place read completely
I learnt lot of things in my offers how to manager team how to be in corporate culture an overall is good especially my team manager Sandeep is very good team manager he will be teaching teaching who should handle the team and manage the management
Target was not completed means want to extend the shift
And IJP(internal job posting opportunities) is were low out of 10 position only 2 will be selected from IJP rest of 8 will be selected from outside we can't expect the ijp
Salary based very less thay will not consider senior or fresser for every one same salary I worked for 2.7 years no salary hick and employees will not get any insurance and support from the management
(Casual leave and sick leave is based on team leader we want beg I have 36 unused leaves when I leaving the organisation)
Only the good thing is employes will get sales on time of every month
Just we should work we should not expect anything...Read More
Work Details
It is an rotational rotational week off before a day employ will be known the week off and employees taken leave means it will be considered as lop
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Alldigi Tech's Senior Customer Service Executives
Is Alldigi Tech a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 35 employee reviews, it's clear that most senior customer service executives have a positive experience working at Alldigi Tech. Work-Life balance holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Alldigi Tech pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Alldigi Tech senior customer service executives rate their salary and benefits at 3.4 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Alldigi Tech's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Alldigi Tech for senior customer service executives, click here.
How is the work culture at Alldigi Tech for Senior Customer Service Executives?
Work culture at Alldigi Tech for senior customer service executives is rated 4.0 out of 5 by 35 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Alldigi Tech. To read reviews specifically about work culture at Alldigi Tech for senior customer service executives, click here.
How is the job security at Alldigi Tech for Senior Customer Service Executives?
Based on 35 reviews on AmbitionBox, Alldigi Tech's senior customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Alldigi Tech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Alldigi Tech for senior customer service executives, click here.
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