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Engaged Employer

Allianz Services

Compare

4.3

based on 401 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mid-Sized Company - 2024

Top Rated Financial Services Company - 2024

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Allianz Services Senior Customer Service Associate Reviews

based on 6 reviews

Updated 1 Oct, 2024

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.8

Job Security

4.1

Work-Life balance

3.9

Company culture

3.6

Skill development

3.5

Work Satisfaction

3.0

Promotions/Appraisal

2.1

Salary & Benefits

6 reviews found

Sort by: Popular

Senior Customer Service Associate in Kochi

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 May 2024

Likes

Employee schemes to ensure work life balance

Dislikes

Low salary

Senior Customer Service Associate in Thiruvananthapuram

Full Time

General Insurance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2018

Likes

Great place to work

Dislikes

Nothing particular

Work Details

Work days: Monday to Friday (Strict Timings)

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Senior Customer Service Associate in Thiruvananthapuram

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Job security

Dislikes

Salary package is very less compare to the market standards

Senior Customer Service Associate in Thiruvananthapuram

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Feb 2024

Likes

Everything

Dislikes

Itz a corporate focused only on money. Staffs are underpaid.

Senior Customer Service Associate in Thiruvananthapuram

Sales & Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 31 May 2022

Likes

Nothing in particular

Dislikes

Shift timings ain't flexible and emergency and planned leave approvals ain't easy

Work Details

Average

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Associate in Thiruvananthapuram

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 20 Mar 2019

Likes

Job security with not enough salary

Dislikes

No job satisfaction hard to get leaves poor management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Allianz Services?

Ask anonymously on communities.

Similar Designation Reviews

Deputy Manager in Thiruvananthapuram

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 23 Oct 2024

Likes

Allianz Services was a greatplace however there were quite lot of infiltrations from third party call centre and their thuglaq decisions spoilt eveything

Dislikes

Pathetic Management Less Compensation Biassed Decisions Favoritism

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Pune (working remotely)

Full Time

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Apr 2024

Likes

Everything! Esops to everyone Work life balance Hybrid office policy Annual gift, diwali gift Unbiased leave approvals Fixed hike based on rating and level Fair play It sometimes feel like going back to school!!

Dislikes

Processes can be to time consuming! Raising request for small things and takes it own time to resolve

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Deputy Manager in Thiruvananthapuram

Full Time

Procurement & Purchase Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jul 2024

Likes

It's all about working with a wonderful company, apart from salary package every things are excellent.

Dislikes

Salary Package

Work Details

Work policy: 2 weeks WFH and 2 weeks WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate in Thiruvananthapuram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Aug 2024

Likes

Allianz service is one of good organization.

Dislikes

Training is so poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Thiruvananthapuram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 Aug 2024

Likes

Good Well

Dislikes

Nothing Nothing Nothing Nothing Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Thiruvananthapuram

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Jul 2024

Likes

Great place to work

Dislikes

Annual increments are low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Best Place To Work.....

Dislikes

There is nothing to dislike.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Representative in Thiruvananthapuram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 25 Oct 2024

Likes

Good...

Dislikes

Dislike is one of the main dislike.

Deputy Manager in Pune

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Jun 2024

Likes

Salary is good

Dislikes

No grooming. Manager politics and favouritism

Senior Process Associate in Thiruvananthapuram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Sep 2024

Likes

Excellent working environment.

Dislikes

Noting negative about allianz

Other Allianz Services Reviews

Technical Consultant in Thiruvananthapuram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Jun 2024

Likes

Worklife Balance Inclusion and Diversity

Dislikes

Rewards and Recognition should have been better considering the Type of work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Accounts & Finance Executive in Thiruvananthapuram

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2024

Likes

Everything in Allianz is superb

Dislikes

No dislike for our own Allianz

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior QA Lead in Pune

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Jun 2024

Likes

Amazing organisation

Dislikes

Not applicable. Everything is fine.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Associate in Pune

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 May 2024

Likes

Everything all if but the then

Dislikes

Nothing Nothing Nothing Nothing Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Finance and Accounts Specialist in Thiruvananthapuram

Full Time

Finance Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 01 Feb 2024

Likes

Work life balance is good, but still depends on the mighty manager.😉

Dislikes

Favouritisam and micromanagement and some historical policies still followed here. Technology wise still running atleast a decade back.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Insurance Operations Expert in Thiruvananthapuram

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Jul 2024

Likes

Allianz have a good work culture. It celebrates every festivities and are active on culture events. The job security is the most disgusting feature in Allianz.

Dislikes

Salary package is not upto market standards. When comparing Allianz employees are getting paid less. Micro management is very much evident within team's.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Reporting Analyst in Pune

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 Jul 2024

Likes

Work life balance

Dislikes

Low salary

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Accounts & Finance Executive in Thiruvananthapuram

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Jul 2024

Likes

Work life balance and extra carricular activities

Dislikes

Nothing more dislike about allianz

Assistant Manager O&M in Thiruvananthapuram

Full Time

Management Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Jun 2024

Likes

Allianz is truly great company securing each employee's career and life. Company provide immense focus on employee upskilling and wellbeing. Always keen to drive for business outcomes without pushing employees so much.

Dislikes

Salary package is not so competent to bring everyone onto same band doing similar role. Little bit of favouritism still exists.

Business Consultant in Thiruvananthapuram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Nov 2024

Likes

Work life balance

Dislikes

Lack of support from management in terms of when we raising any complaint against our immediate authority

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Allianz Services reviews submitted by Allianz Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Allianz Services is the right company for you. 67% of em...Read more