Airbnb is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the c
...
Read more
Airbnb is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Telecalling Executive in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Oct 2023
Likes
It was very easy to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Analyst (working remotely)
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Work-life balance - Good
Dislikes
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst (working remotely)
Full Time
·
Lending Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Oct 2024
Likes
Culture, Benefits just started so Will update the pros soon.
Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Just joined so as if no dislikes will update If any.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 17 May 2024
Likes
Absolutely no job security
Salary - Excellent
Work-life balance - Excellent
Dislikes
Management is extremely poor.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Customer Service Manager in
Gurgaon / Gurugram
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Mar 2021
Likes
Everythng
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Internal Politics due to a few egoistic people on rolls in the higher management
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Sales Executive in
Bangalore / Bengaluru
Full Time
·
Sales & Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Sep 2022
Likes
Yes it is good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No there is no dislike thing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
Analyst (working remotely)
Full Time
·
Business Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 May 2023
Likes
- amazing ERGs
- kind and good coworkers
- relatable brand
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The india staff is paid almost half the allowance benefits that the rest of the global workforce gets including employee credits and education allowances, the cfo who is also the head of employee experience snubbed all the indians in a recent town hall when they asked why they are not at par with the rest of their colleagues as the work they do is the same. cfo basically said you are already paid more than market value and will not get paid more. Disrespectful and rude. Also the teams are "global" but you'll never see an american being flexible with their working hours while my team in India is expected to be online till 1AM. we pushed it back to 10PM but it's ridiculous. They need to knock their PST staff down a notch...Read More
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Oct 2023
Likes
Company is employee centric
Salary - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Very few advancement opportunities
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst (working remotely)
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Oct 2023
Likes
all good and people treat you well
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
nothing bad and people treat you well
Customer Care Executive in
Mumbai
Part Time
·
Tourism Services Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 07 Aug 2023
Likes
Staff was very supportive and also work life balance was good
Salary - Good
Skill development - Good
Work-life balance - Excellent
Dislikes
Rotational Shifts
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Airbnb Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Specialist in
Gurgaon / Gurugram (working remotely)
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 20 Jan 2025
Likes
earlier when I joined 5 years back, the work life balance was great. The company was mostly looking after employee satisfaction. However, with recent changes in the entire management team, and replacing all the tenured management persons, the company is not a great place to work
Salary - Good
Dislikes
Work ethics
No promotions
No open door policy ( though they promote the same )
Dictatorship
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor
IT Support Specialist in
Gurgaon / Gurugram
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 08 Aug 2024
Likes
I worked for Airbnb for over 4 Years and overall, it was a good experience..
The company culture is good. The Team spirit and bonding among colleagues made it easy place to work.
Job security - Good
Company culture - Good
Dislikes
There are few areas where Airbnb could improve. While the work envirnment was positive but the salary wasn't competitive as especially considering the demands of the job. Additionally the majority of shifts were the night.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Process Specialist in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
Nothing i like about working at Airbnb.
Dislikes
Everything dislike about working at Airbnb.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2025
Likes
people
airbnb culture specifically not TP’s
Dislikes
Promotion
IJP’s
no future
no salary guaranteed (they can deduct any amount without any justification)
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Senior Executive in
Gurgaon / Gurugram
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Jan 2025
Likes
The culture is good.
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
salary could be better.
Work Details
Work policy:
other
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Business Analyst and Program Manager in
Gurgaon / Gurugram
Full Time
·
Strategic Management Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 23 Jan 2025
Likes
Employee centric
Salary - Excellent
Company culture - Excellent
Dislikes
New managers hired
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Claims Officer in
New Delhi (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Jan 2025
Likes
Work culture, office environment, food, growth -All good
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Leave system is worst
Senior Service Associate in
Mumbai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
5.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
Good company overall in the BPO
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Travel time is the issue and all that
Job security - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Supervisor in
Gurgaon / Gurugram
Full Time
·
Corporate Training Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
I think i would just have to say benefits is the only thing worth commendable.
Salary - Good
Dislikes
NA
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Teacher in
Kolkata
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 09 Oct 2024
Likes
The local people and the location
Dislikes
Would never refer anyone to work there the owner is a thef the will promise big salary and will not even give half of it
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
People also ask about Airbnb's Customer Support Executives
How is Airbnb to work for?
Airbnb is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Airbnb is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Airbnb read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Airbnb?
According to AmbitionBox ratings, Airbnb employees rate its salary and benefits as 5.0 out of 5. You can know more about Airbnb Salaries at AmbitionBox
How is the work culture at Airbnb?
Work culture is rated 5.0 at Airbnb by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Airbnb. Read detailed reviews by employees of Airbnb on AmbitionBox.