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AirAsia

Compare

3.6

based on 269 Reviews

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AirAsia Customer Service Associate Reviews

based on 2 reviews

Updated 7 Nov, 2021

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.0

Salary & Benefits

3.8

Company culture

3.8

Job Security

3.8

Work-Life balance

3.8

Skill development

3.2

Promotions/Appraisal

3.2

Work Satisfaction

2 reviews found

Sort by: Popular

Customer Service Associate in Bangalore / Bengaluru

Guest service assistant Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 07 Nov 2021

Likes

Compa

Dislikes

Company is best ,pay better salary comparing to other domestic airlines,always treat employees well,but managers are terrible

Work Details

10 hrs working but it will extend to 12 hrs aswell

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Indore

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Mar 2021

Likes

I m working seens 2 year.i learn so many things at working with air Asia

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Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Similar Designation Reviews

Sales Executive in Bangalore / Bengaluru

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2022

Likes

Good work atmosphere

Dislikes

No promotion

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Ranchi

Assistant security officer Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 27 Mar 2018

Likes

Job security

Dislikes

Work environment

Work Details

It's was good working with airasia but salary wise is very less

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other AirAsia Reviews

Senior Software Engineer in Kuala Lumpur

Full Time

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 07 May 2024

Likes

Free flights Work life balance

Dislikes

No ownership, no recognition, Idiot managers just satisfying their ego. Some managers are good but they don’t have power to push their idea, retain and recognise talent. AirAsia Move is like headless chicken.

Work Details

Work policy: 4 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Assistant in Bangalore / Bengaluru

Full Time

Guest Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 05 Feb 2024

Likes

You learn to multitask and also to manage between customers and upper management which gives you an exposure of how things work in the upper management level.

Dislikes

A lot of job dissatisfaction and stale career growth, more than performance the hierarchy takes the cake for growth and the list is very long till your time comes.

Work Details

Overall it was too moderate to be said they truth. People in the mid senior management post are too stringent minded about the growth.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Online Chat Representative in Bangalore / Bengaluru (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

I like the work environment

Dislikes

Less opportunities for growth

Senior Product Manager in Bangalore / Bengaluru (working remotely)

Full Time

Product Management - Technology Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Oct 2024

Likes

Work life balance.

Dislikes

Compensation need to be better.

Senior Cabin Crew in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Oct 2024

Likes

Everything was so good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, International Travel.

Guest Service Executive in Chandigarh

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 08 Oct 2024

Likes

uniform, training’s, learning culture , meeting people from all world

Dislikes

no help for a sick person, no reply from seniors and no support

ASO in Bangalore / Bengaluru

Full Time

Security Officer Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 17 Jul 2024

Likes

Company is good but management is worst

Dislikes

Toxic environment in office Worst Assistant manager Worst office to work

Software Developer II in Bangalore / Bengaluru

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 May 2024

Likes

Good work life balance

Dislikes

Poor hikes and bonuses

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Office Assistant Computer Operator in Hyderabad / Secunderabad

Full Time

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Jan 2024

Likes

I want to Quickly job

Dislikes

I don't want decline my job offer

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

G.S.A in New Delhi

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 23 Jul 2023

Likes

It’s really a good company to learn about coustomer happiness.

Dislikes

Very bag management team.Shouts to the employee infrint of the guest// no respect to the satff.simply extends shift when not required// only1week off even during night shift. Manager ate not helpful.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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AirAsia Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 AirAsia reviews submitted by AirAsia employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AirAsia is the right company for you. 50% of employees reported the workin...Read more