Adroit neo Tech Solutions Customer Service Associate Reviews
Updated 19 Mar, 2025
Overall Rating
3.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
3.0
Skill development
2.0
Job security
2.0
Salary
2.0
Promotions
Adroit neo Tech Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisf
...
Read more
Adroit neo Tech Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Nampally
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Mar 2025
Likes
The company provides a dedicated prayer room.
The work environment is supportive during Ramadan.
Dislikes
Management structure could be more organized to enhance efficiency.
A dedicated team for call auditing and escalations would improve operational processes.
The IT team follows strict policies on system settings, which can sometimes be restrictive.
Cross-departmental boundaries could be better maintained to avoid unnecessary interference.
Senior employees play a crucial role in operations, but more structured support for different processes would be beneficial.
The offer letter is provided at the time of exit rather than during onboarding, which might be a concern for some employees.
Some employees, including myself, experienced a prolonged bench period before project allocation.
The company enforces a one-year commitment, which could be more flexible.
Employee identification cards are not provided.
Pantry facilities are limited, with no dedicated space for meals. The available microwave needs maintenance.
Only milk-based coffee is provided, and options for beverages could be improved.
Notice-period policies could be more stable, as terminations have occurred even during this period.
Salary slips are provided after six months of joining, which may cause inconvenience for financial documentation....Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Oct 2023
Likes
Dedication towards work is truly inspiring. Always go to the extra mile and never settle for anything less than excellence.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
It's nothing such unless and until it comes to behaviour or attitude
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Support Executive in
Nampally
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 Aug 2024
Likes
The management was really good in these company
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing I Dislike in these company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
No likes its not a company it's a kirana shop
Dislikes
Many dislikes they dont give salary on time and they will treat their employers as a cows and goats
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Jul 2023
Likes
Good for freshers
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not get appraisal
Work Details
Work days: Monday to Saturday
(Strict Timings)
Sales Executive in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 25 Jul 2018
Likes
Adorit is good company to work but more pressurised company to employees you fresher or experienced in this company, attitude of agent who move to another leave like supervisor he behaves to the junior or to his agent in his team is very disgusting n very bad behaviour on employees, supervisor act on agent like it's his father's company, like he do what ever he want and profanity..
Skill development - Good
Job security - Good
Work satisfaction - Good
Dislikes
Behaviour on the floor and attitude and miss lead the employees. By superior
Company culture - Bad
Work-life balance - Poor
Work Details
I had gained very good experienced from this company. I learned many this from here.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Officer in
Abids, opp lb stadium klk building
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 08 Oct 2022
Likes
The management was very good and it was good environment while working with them.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing something special.
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 May 2019
Likes
I like manager philip Burton..
Dislikes
At the time of joining they will inform we will provide everything...but they will easy betray..there is no value for agents and there is no appreciation for agents work.. especially hr is very intellectual in giving fake promises.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Manager in
HYDERABAD(T)
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Apr 2021
Likes
Everything good.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
excellent.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Adroit neo Tech Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Aug 2024
Likes
Having a supportive environment with helpful colleagues and the best and the great trainer Mr lance witt my all good wishes and prayers to you! Support can be a game changer in any work environment. It's great that i found working with adroit! Wheather it's guidance from colleagues, encouragement from the trainer, or just knowing that you have a team backing u up! Best days of my life working here!...Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
N0
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
International BPO in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2023
Likes
Good start as a fresher in international bpo
Dislikes
No incentives no increment no pf low salary no cab facilities no medical ...have to struggle to get experience letter payslips revealing letter...to much politics in office
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Agent in
Nampally
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Oct 2023
Likes
Good quality of work
Everything will be disciplined
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to say about dislikes
Senior Tele Sales Executive in
Hyderabad / Secunderabad
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
Nothing
Dislikes
Every thing is disliked there
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Content Writer in
Hyderabad / Secunderabad
Full Time
·
Content Management (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Dec 2023
Likes
Good organization to learn new things.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing negative, as we join after the terms and policies.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Content Writer in
Hyderabad / Secunderabad
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Feb 2023
Likes
Best company for everyone.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Business Process Executive in
Nampally
Construction Engineering Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 Oct 2022
Likes
Like my friends who work hard and didnt get the proper salary
Dislikes
Their behavior specially seniors behavior
Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Sales Leader in
Basheerabad
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Oct 2022
Likes
Great work Environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
B2B Sales Executive (voice) in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jan 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Near assembly. 8 floor KLK Building
People also ask about Adroit neo Tech Solutions's Customer Service Associates
How is Adroit neo Tech Solutions to work for?
Adroit neo Tech Solutions is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Adroit neo Tech Solutions is known for Work satisfaction which is rated at the top and given a rating of 4.0. However, Job security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Adroit neo Tech Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Adroit neo Tech Solutions?
According to AmbitionBox ratings, Adroit neo Tech Solutions employees rate its salary and benefits as 2.0 out of 5. You can know more about Adroit neo Tech Solutions Salaries at AmbitionBox
How is the work culture at Adroit neo Tech Solutions?
Work culture is rated 3.0 at Adroit neo Tech Solutions by 1 employees. While job security is rated 2.0 and work-life balance is rated 3.0 at Adroit neo Tech Solutions. Read detailed reviews by employees of Adroit neo Tech Solutions on AmbitionBox.