Automatic Data Processing (ADP) Customer Service Associate Reviews
based on 5 reviews
Updated 17 Jan, 2023
Overall Rating
4.4/5
How AmbitionBox ratings work?
Category Ratings
4.4
Salary & Benefits
4.4
Skill development
4.0
Job Security
4.0
Work-Life balance
4.0
Work Satisfaction
3.9
Company culture
3.9
Promotions/Appraisal
Automatic Data Processing (ADP) is rated
4.4 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Automatic Data Processing (ADP) is rated
4.4 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2023
Likes
It’s my great pleasure to work for one off the best company
Dislikes
There is nothing dislike working for ADP
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
COS & ADP REPORTING Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2022
Likes
HOME AWAY FROM HOME 100% TRUE I PREFER IT AS SECOND HOME
Dislikes
I DO NOT HAVE ANY DISLIKES GIVEN A CHANCE DEFINITELY WILL JOIN BUT THING IS I RELOCATED OUTSIDE HYDERABAD.MAHBUBNAGAR NOT POSSIBLE.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Us Payroll Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Mar 2021
Likes
Good learning
Dislikes
Management is not good. They don't think about employees. No
Customer Service Associate in
Pune
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 May 2021
Likes
Company policies
Dislikes
They can do better when it comes to recognition of talents there’s a lot of biased treatment towards those who brush shoulders with the top management unless you’re a close aide of someone at the management you better learn to say bye bye to your career goals
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
CPS Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2019
Likes
Travel, training, cafeteria facility.
Dislikes
Career growth, salary/
Appraisal- partiality only for male employees.
Poor Higher Management.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
It’s a great place to work. You will create a comfort zone with this company. The leave benefits and health allowances are best. You will not feel like you are working but it feels like a part of your life. You will definitely enjoy working with ADP.
Dislikes
There will be frequent management and leadership changes. Due to which employees has to start performing again and has to prove themselves to the new leader. By the team there is an opportunity created for the employees again a chnage in leadership will happen.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
SBS Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 Oct 2024
Likes
It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.
Dislikes
The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Only work life balance to some extent
Dislikes
Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you....Read More
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2024
Likes
The thing I like about ADP is they provide many benefits to employees and chill culture at work
Dislikes
They give late promotions less hikes as lot of associates
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Compensation & Benefits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Healthy professional environment
Dislikes
Nothing to dislike
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Work life balance
Dislikes
No growth , No appraisal, No additional Beni fits , no bonus , No variable pay ,
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
5 days working 2days there is no presser .
Dislikes
Work only there is no responsibility of team leads n managers also
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Good work environment
Dislikes
No hikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Pune
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2024
Likes
The other employees
Dislikes
The management is really not clear with the actual plan of action or any information to the growth plan and a very clear case of bias. Not the same ADP as before.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Am happy to worked with ADP Pvt Ltd
I feel like ADP is family
Dislikes
No dislike
Other Automatic Data Processing (ADP) Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Client Service Specialist in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing to like in this place.
Dislikes
*This place is filled with stereotypes who are narrow minded.
*Especially Retirement Services process, they don't allow people to grow and filled with toxic politics.
*They suck your blood with work but pay you peanuts.
*They don't have transperancy and whatever you hear about them on social media is just a hype but the reality is something different.
*You have long timers alone in this company as fresh talent or external talent is not given an opportunity to innovate or implement theirs ideas.
*They don't value talent when you're in the company and even after leaving, when you come back and apply. Such is the place, stay away....Read More
1. There is no work-life balance.
2. Doesn't know how to treat subordinates professionally.
3. No training & development is given at all to the newly hired employees.
4. HRBP doesn't take any action inspite of raising so many complaints raised by multiple employees for the same reporting manager.
5. Talks to their subordinates in a very ugly way.
Work Details
Work policy:
60% in office.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SAP HCM Consultant in
Hyderabad / Secunderabad
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
On time Salary
Medical Insurance covered for either in-laws/Parents included
Free Cab
Rs. 500 for Birthday
Free master Health Checkup for above 35 age
Team lunch outing yearly/ half yearly
Dislikes
Horrible work hours
No work life balance
No promotions
No hikes
Very less Variable pay will be paid
Only who are interested to sacrifice their life can join in ADP
Member Technical in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Company culture and job security is so good it's better company for experienced persons
Dislikes
for you newly joined employee providing trainings or learning is average and work load depends on projects or team management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Process Associate in
Hyderabad / Secunderabad
Full Time
·
Kyc team Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Good culture, good team members
Dislikes
No Growth - Management does not give chance to new comers for promotion, two managers with experience of 15 years in company keep people down intentionally and play favourites.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Architect in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing much.
Dislikes
Lots of them:
1. Not a place for someone who wants to be in a good product company.
2. Not a place for someone who wants to be in a good technology company.
3. Not a place for someone who wants to learn.
4. Not a place for someone who wants to grow.
5. Not a place for someone who doesn’t hesitate to question the status quo.
6. Not aplace for someone who doesn’t believe in blindly following what their Western counterparts or leaders.
7. A place to keep your head down and do what you are told to do, by the timeline, no matter what it takes, no matter how good is your produce.
8. A place that talks about people and human touch, but in reality, the humans they imply are only their clients, not their employees....Read More
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Business Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Job security
Dislikes
Toxic management is supported, poor cafeteria food & hygiene, no promotions for hard working people (only bootlickers), bad pay hikes to good people, too much internal politics and learning opportunities are less in some teams who deny change of verticals. You will be asked to work OT without the payment and even on weekends
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Pune
Full Time
·
Employee Relations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
There is work life balance and the team i was working with was a good one.
Dislikes
The appraisals and bonuses are way too less and there is no such impact about it.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Product Manager in
Hyderabad / Secunderabad
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Culture is good, minimum micro-managemet
Dislikes
Official cutoff for promotion: 1.5 years
Real cutoff for promotion: 3 years minimum
Salary growth is very low, 8% hike is standard for everyone and at every level
very slow company in terms of technology adoption and if you really want to do something right it might take you ages
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
Work related travel:This is a desk job.
Client Services Representative in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Nothing overall SBS is pathetic in ADP , it was such a trauma working over there.
Dislikes
SBS is the worst domain and management is Pathetic, they never value your work life balance and force you for overtime, plus they promote wrong people who never support you and just dominate you.