Aditya Birla Fashion and Retail Senior Customer Service Associate Reviews
based on 5 reviews
Updated 20 Apr, 2021
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.7
Salary & Benefits
4.3
Skill development
4.3
Company culture
4.3
Job Security
4.3
Promotions/Appraisal
4.1
Work-Life balance
3.8
Work Satisfaction
Aditya Birla Fashion and Retail is rated
4.3 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Aditya Birla Fashion and Retail is rated
4.3 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Senior Customer Service Associate in
Visakhapatnam
Retail Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2021
Likes
Excellent for all cafeterias
Dislikes
Time sence
Work Details
Excellent
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate
Sale CSA Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2019
Likes
Company management is very bad service any kinds of issue company management not support the employee
Dislikes
Do
Work Details
I am last one year work mudra fassion (Aditya birla retail).First 2-3 month all time of sufort give the compay and how to sold the product all kind of traning given.But new management join the company she change all the rules and not sufort the staf.
Work timings: Strict Timings
Work related travel:This is a desk job.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Chennai
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Im very happy and Lucky to working This Company,This Company taught lots of things and Knowledge.It a good platform to upgrade Myself.im Very happy to Share my Experience
Dislikes
I feel bad about my salary and promotion,and pretty bad in job security.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Ahmedabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2024
Likes
very well culture and working Style and Life Balance also, Good Experience for abfrl
Dislikes
if Employee's not satisfy by Growth then HR Take a Personally This thing and stop The Growth way and Submitted Wrong Feedback in Future Hire Company .
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Sales Executive in
Ahmedabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Sep 2024
Likes
abfrl is a new experiences for people who want to get into reatil....
Dislikes
Promotion in ABFRL comes after a long time but everything else is done.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2024
Likes
Yes but promotion very slow.I am working for 8 years but no promotion my name nominated STL.But no body knows what is the problem.
Dislikes
Dislike only one problem no body help me
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Operations Manager in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 May 2024
Likes
It falls under the umbrella of Aditya Birla Group.
Dislikes
Too much work pressure, work culture has gone downhill, no work-life balance.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Deputy Manager in
Lucknow
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Job security is good
Dislikes
Very bad work culture
Work Details
Work policy:
One day work from home
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Nov 2024
Likes
Only salary part is good
Dislikes
Except salary, all are bad and a lot pressure here, job security is nothing, your reporting ask to leave anytime. Overload working,etc.
Sales Executive in
Siliguri
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
I am passionate my job...so i'm like every thing
Dislikes
Not interested to talk this
Sales Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Everything is perfect
Dislikes
Nothing to dislike in ABFRL
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2024
Likes
The culture
Dislikes
Appraisal and promotions very late
Other Aditya Birla Fashion and Retail Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Store Manager in
Bangalore / Bengaluru
Full Time
·
Retail Store Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Honestly to say , from the management start from RM position they are good and supportive
Dislikes
ABM , MR nishant from VH brand , played darty politics, and he is okay if north SM,s do integrity also , but i would like to say this is totally crime , my personal experiance, this is the reason i have given my resignation ALSO forcefully.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Store Manager in
Nagpur
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Overall experience is good developing new skills and great operation management
Dislikes
Too much reporting and hectic. no more time family members relatives
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Store Manager in
Bhubaneswar
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 29 Oct 2024
Likes
Good salary structure. Medical policy and insurance is good.
Dislikes
Odisha cluster is pathetic lots of micro management. Extended streching working hours upto 11 hrs. Be ready to get harrased at any moment.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Store Manager in
Bangalore / Bengaluru
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Like so much ..for the prompt people who all their are junior to snr .
Dislikes
But is more political .who all doing good works.he and she can't get the good fm the Boos.. Who all are not doing good work .he and she will good for the company..
Work Details
Work timings: Strict Timings
Area Sales Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Culture - This is something ABFRL stands on top. Taking care of employee well being and listening his/her suggestions.
Rewards and Recognition on time without delay.
Promotion process and Traning programs specially.
Dislikes
None
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Retail Sales Executive in
New Delhi
Full Time
·
Fashion & Accessories Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
The rules of the company are very good and the policies that have been made are very good; the staff gets all the facilities.
Dislikes
I told my problem which was happening in the store to the superior behaviour and HR zonal team behaviour and the managers but instead of listening to it, they listened to the manager, that too one-sidedly and I was removed from the company even though I was in dire need of a job. I also wrote an email to the zonal team and complained about it but there was no reply from them either. And then after being removed from the job, after a few days I get a message that your case is being closed...Read More
Area Business Manager in
Pune
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 06 Oct 2024
Likes
Company is good but management is very poor.
Dislikes
No confidentiality between employees and HR. Employee concerns will be reported to bosses rather than resolution to it and it will fire back.
Work Details
Work policy:
All days travel
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Ludhiana
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Working culture was very good and Upper management and Sr. managers were very supportive. Learning culture was excellent.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Store Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Pantaloons division is more like a start up. But there is immense learning, at the same time little high pressure too.
Dislikes
It's kind of evolving now. The work life balance is not there. Recognitions are way less. Pressure is a bit more compared to competitors.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager Warehouse in
Gurgaon / Gurugram
Full Time
·
SCM & Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2024
Likes
What I enjoy most about working at Aditya Birla Fashion and Retail is the company's commitment to excellence and continuous improvement. Over the years, I've had the opportunity to contribute to impactful initiatives such as enhancing safety through fire training, implementing emergency preparedness drills, and optimizing warehouse operations to improve productivity and product hygiene. Being recognized with the Gems Award has been a testament to the supportive environment that encourages innovation and acknowledges hard work. Additionally, the culture of collaboration and focus on sustainability, like the use of pullback boxes in outbound, has enabled me to work on solutions that make a tangible difference. The opportunity to lead and be part of a high-performing team has not only enhanced my skills but also made my journey with Aditya Birla truly...Read More
Dislikes
While I highly value my experience at Aditya Birla Fashion and Retail, one area of challenge has been the occasional bottlenecks in communication between departments, which can sometimes slow down decision-making and affect operational efficiency. However, I see this as an opportunity for growth and improvement, and I’ve actively worked towards fostering better collaboration through cross-functional meetings and encouraging open dialogue. I believe that with more streamlined processes, the organization can further enhance its already impressive productivity...Read More