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Engaged Employer

ACKO

Compare

3.8

based on 488 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Tech Startup - 2024

Filter reviews by

ACKO Quality Analyst Reviews

Updated 19 Dec, 2024

Overall Rating

3.2/5

based on 14 reviews

Rating distribution

5 (35.7%)

3 (21.4%)

2 (14.3%)

1 (7.1%)

3 (21.4%)

Category Ratings

3.3

Skill development

3.2

Job security

3.1

Company culture

3.0

Salary

3.0

Work-life balance

2.6

Work satisfaction

2.5

Promotions

What employees say about ACKO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

45% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

8 reviews

3.8

Rated by Men

4 reviews

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Top Mentions in ACKO Quality Analyst Reviews

14 reviews found

Sort by: Popular

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Dec 2024

Likes

Nothing

Dislikes

Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Oct 2023

Likes

1 week holiday in December

Dislikes

1. Management is changed and everything has become horrible. 2. Alot of micro management with work which is not healthy. 3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends. 4. Office location is not good. (Silkboard) 5. Manager is not at all approachable....Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Aug 2023

Likes

Working hour Flexibility.

Dislikes

I am experiencing frustration regarding my workplace's reluctance to adopt the hybrid work model that many companies are currently embracing. Despite the fact that my responsibilities can be accomplished remotely, my manager insists that I attend the office. The management techniques employed feel dated, with micromanagement being the norm. The atmosphere is more akin to that of a call center than a professional environment. Furthermore, I have limited opportunities to express my opinions, and when I do, they are frequently disregarded. I am hopeful that my workplace can embrace more modern practices and begin to listen to its staff....Read More

Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Employer’s Response

Hello Acker, thank you for taking the time to review ACKO. As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. Which is why new policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work setup related concerns and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. A five-day work-from-office setup will enhance agility, speed in decision-making and effective execution of projects. Regular in-person interactions will further enable quicker communication, timely decision-making, and efficient collaboration, leading to faster response times and better outcomes. However, if you would like to detail your concerns about the working model, please feel free to reach out to us at WeHearYou@acko.com.

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

Flexibility is the best thing I liked about Acko and the opportunities I've got within a short span of time has been nothing short of splendid. My work is recognized very well and there is no better happiness than this.

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Its too early to have a dislike about working in Acko as I am just into baby steps.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2023

Likes

Environment and Ambience

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent

Dislikes

No exceptions will be given on work even if leaves are applied

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Dear Acker, if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.

Quality Analyst in Bangalore / Bengaluru

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

> Amazing workplace > Nice culture > Good leadership team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

> Regional language influence > Less office outings and fun

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you. Your kind words about your experience at ACKO are truly appreciated. We are thrilled to have you as part of our team and look forward to our continuous engagement and a more positive and rewarding work environment. If you still feel the need to speak with our team and elaborate on why you feel the way you do (as mentioned in the 'dislikes' section) or if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jul 2023

Likes

Salary is on time.

Job security - Good

Dislikes

We were hired on a hybrid model, and now we have been asked to work from office.

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. New policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work-related stress and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. However, if you have had an unpleasant experience around the working model, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.

You are reading trusted reviews. Keep reading to find out more about ACKO.

Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Jul 2023

Likes

salaries are on time

Dislikes

work culture, micro-management, no skill development and learning

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We accept that in the past, concerns about limited learning and growth opportunities were raised by Ackers. A young, diverse, and extremely fast-growing organization, our leadership has taken this feedback to heart and has made substantial changes to foster a culture of continuous learning. We are also constantly working together with the Leadership and HR teams to implement changes in processes and policies to consistently reflect a shift towards valuing Acker autonomy and discouraging activities that adversely affect our Ackers. If you still feel the need to speak with our team and elaborate on why you feel the way you do (as mentioned in the 'dislikes' section) or if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.

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Quality Analyst in Gurgaon / Gurugram

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2023

Likes

Flexible timings, work life balance

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislike so far.

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Quality Analyst in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2023

Likes

Nothing as such

Dislikes

lot of point is there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Employer’s Response

Dear Acker, we believe you have had a flawed experience while working with us. And we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.

Quality Analyst in Bangalore / Bengaluru

Full Time

General Insurance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2023

Likes

Friendly environment, Good HR policy

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Employer’s Response

Quality Analyst in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that

Employer’s Response

Quality Analyst (working remotely)

Full Time

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2024

Likes

Dislikes

1. The office location is bad - silkboard 2. The office is very basic. 3. The salary does not match the amount of work done, which is demotivation.

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 ACKO reviews submitted by ACKO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ACKO is the right company for you. 100% of employees reported the working days ...Read more