Senior Customer Service Representative Salary in Jamshedpur

Likes

I loved the work culture, enviornment and people who are working there. The management was amazing. My managers and colleagues were just amazing and my team was a like a family to me.

Dislikes

There's only thing that can be better in my opinion and that's the salary. They could do better with the pay

Likes

Salary , appraisals, are only good and we can like something here

Dislikes

Work life and managers are heartless on floor. We do not have something which can satisfy for ourself being in this job. Earlier days, everything went well. However, Later days it been it’s a burden day by day working here

Likes

It's a great place to work with an amazing work culture. I energizer provides good salary package and assure your career stability. With an employee strength of 20000+ it's vast and way beyond your

Dislikes

Cab services are not available.

Likes

I only liked the salary package that was around 31k in hand

Dislikes

There are so much things that i disliked and my experience was very TERRIBLE due to this. SO FIRST THING FIRST They do not have enough process trainers When we were in the training period, We mostly only being trained for 1,2 hrs and for rest of the hours The training rooms were not available, Think about it trs are not available how will you be training your candidates, Second Is About the HR's in this company So, the HR team is very rude, and they always carry a rude, arrogant face, (Not all) some are very good professional but possibility of that is 3/10 Specially the female staff they're always in a attitude and this is the experience of every candidate, The people who were giving interview with me, we've to roam around their to their just because of their bad management, HR they themselves do not know who do what and to whom we should send the candidate WE WERE LITTERALLY PRAYING TO GOD that plss let us go to from this interview building Third reason is THE PROCESS TRAINERS AS I TOLD they do not have enough process trainer so what they do is they hire a trainer from different processes and adjust them to a different processes the trainers themselves do not know about the process and they are learning from old trainers meanwhile our training, How can you EXPECT the candidate to get PASS in the last ACCRED VERY DISAPPOINTED FOURTH THING i would say is THEY DO NOT HAVE ENOUGH SYSTEMS SO THAT THE TRAINEES CAN NAVIGATE THE TOOLS

Likes

Better sallery package, both side cab up to 40 km or more. Hiring HR are helpful.

Dislikes

Management is maniac. Process HR is chapri. TL's are khachre type creature with 0% process knowledge. No increment, 0% chance of grow. People are already decided for IGP's.