Chat and Email Support Executive Salary in Ghaziabad

Likes

Good work culture. Good infrastructure, wellness benefits such as gym, sports courts.

Dislikes

Salary could have been more competitive.

Likes

Initial Salary given is higher than other companies. Yearly you get one gift that work as an encouragement. People are good their and

Dislikes

Leave policy could be improved. Specially with paid leaves and sick leaves. When you apply for sick leave, your manager always feel, you are lying to him and enquire about your health not out of concern rather to investigate whether you are lying or saying truth. This strategy may work with employees who are taking leave continuously unnecessary but if you do the same thing with someone who taking it genuinely, it hurts. Also there is no easy process of applying leave, you always need to approach manager on phone if you want to avail one to 2 days leave. For planned leaves, you need to apply 14 days before which is too high. In my opinion 7 days are enough. Leadership development is necessary. For every problem, they pressure employees. Have seen leads who have good communication skills but poor product knowledge and they coach the agents for product knowledge. If company wants to grow they need to focus on this area. If they do not want to focus on that area then growth may happen by pressuring employees but not exponentially which can be done by improving leadership.

Likes

Ttec is very good company for employees. I specially feel that. Secure job, good management, friendly culture..is too good 👍🏻. Team mate is supportive including team leaders supervisor.

Dislikes

Salary is low

Likes

The pay was good and that's it .

Dislikes

We didn't get leaves on Sunday or any major events as the call flow would be High during that time .