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Air India
3.7
based on 1.3k Reviews
Company Overview
Associated Companies
Company Locations
Working at Air India
Company Summary
Air India operates an extensive international and domestic flight network, enhancing global connectivity and aiming for transformation into a world-class airline.
Overall Rating
3.7/5
based on 1.3k reviews
5% below
industry average
Critically rated for
Promotions
Work Policy
Work from office
91% employees reported
Rotational Shift
39% employees reported
Flexible timing
58% employees reported
No travel
32% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
101 employees reported
Office cab/shuttle
77 employees reported
Health insurance
60 employees reported
Cafeteria
41 employees reported
View all benefits
About Air India
Founded in1932 (93 yrs old)
India Employee Count10k-50k
Global Employee Count1 Lakh+
India HeadquartersGurgaon / Gurugram, Haryana, India
Office Locations
Websiteairindia.com
Primary Industry
Other Industries
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We are proud to have the largest international network in the country and the most nonstop routes connecting India with global destinations. Our extensive network of flights covers over 85 destinations across the globe, including 46 domestic destinations and 39 international destinations in over 27 countries. 12,000+ Employees Worldwide, 79 Destinations, 59 Nonstop International Routes, 90 Years Of Service.
Our new brand identity captures the essence of a bold new India, marking a milestone in our transformation to become a world-class airline with an Indian heart. The new look reimagines the iconic Indian window shape to symbolise a ‘Window of Possibilities’. Our new logo - ‘The Vista’ - is inspired by the peak of the window, signifying possibilities and outlook for the future.
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Air India Ratings
based on 1.3k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
625
4
272
3
176
2
76
1
169
Category Ratings
3.7
Job security
3.6
Work-life balance
3.6
Skill development
3.5
Salary
3.4
Company culture
3.4
Work satisfaction
3.2
Promotions
Air India is rated 3.7 out of 5 stars on AmbitionBox, based on 1.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Air India
based on 1.2k reviews
3.6
Rated by 354 Women
Rated 3.5 for Work-life balance and 3.5 for Job security
3.8
Rated by 837 Men
Rated 3.8 for Job security and 3.7 for Work-life balance
Work Policy at Air India
based on 199 reviews in last 6 months
Work from office
91%
Permanent work from home
5%
Hybrid
4%
Air India Reviews
Top mentions in Air India Reviews
+ 5 more
Compare Air India with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 1.3k reviews | 4.6/5 based on 1.1k reviews | 3.6/5 based on 1.1k reviews | 3.6/5 based on 2.7k reviews |
Highly Rated for | No highly rated category | Skill development Company culture Work satisfaction | No highly rated category | No highly rated category |
Critically Rated for | Promotions | No critically rated category | Salary Promotions Job security | Promotions Work-life balance Salary |
Primary Work Policy | Work from office 91% employees reported | - | Work from office 83% employees reported | Work from office 90% employees reported |
Rating by Women Employees | 3.6 Good rated by 354 women | 4.6 Excellent rated by 340 women | 3.7 Good rated by 294 women | 3.6 Good rated by 807 women |
Rating by Men Employees | 3.8 Good rated by 837 men | 4.6 Excellent rated by 579 men | 3.5 Good rated by 698 men | 3.5 Good rated by 1.7k men |
Job security | 3.7 Good | 3.8 Good | 3.3 Average | 3.6 Good |
View more
Air India Salaries
Air India salaries have received with an average score of 3.5 out of 5 by 1.3k employees.
Cabin Crew
(363 salaries)
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₹3.5 L/yr - ₹13.2 L/yr
Customer Service Executive
(197 salaries)
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₹1.4 L/yr - ₹6 L/yr
Cabin Attendant
(142 salaries)
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₹3 L/yr - ₹12 L/yr
Security Executive
(130 salaries)
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₹2.1 L/yr - ₹5.2 L/yr
Senior Associate
(93 salaries)
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₹4.5 L/yr - ₹10.2 L/yr
Senior Security Officer
(83 salaries)
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₹3 L/yr - ₹6.6 L/yr
Flight Attendant
(65 salaries)
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₹4 L/yr - ₹14.2 L/yr
Senior Cabin Crew
(59 salaries)
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₹4.8 L/yr - ₹13 L/yr
Pilot
(55 salaries)
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₹31.8 L/yr - ₹33.4 L/yr
Airport Ground Staff
(54 salaries)
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₹1.2 L/yr - ₹5 L/yr
Air India Interview Questions
Interview questions by designation
Top Air India interview questions and answers
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Air India Jobs
Popular Skills Air India Hires for
Current Openings
Air India News
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Brand new wings: Indian carriers operate a young fleet, half of the planes less than 5 years old
- The majority of Indian carriers operate a young fleet, with around 50% of their planes being less than five years old.
- IndiGo, the largest airline in India, has the highest number of planes under five years old, with 70% of its fleet falling into this category.
- According to the civil aviation ministry, out of 813 aircraft in the fleet of scheduled airlines, 680 are operational and 133 are grounded due to various reasons.
- SpiceJet has no planes under five years old, while Air India and Air India Express have the highest number of planes over 15 years old.
HinduBusinessLine | 24 Mar, 2025
Confluence of creativity, marketing and AI
- Adobe's CEO, Shantanu Narayen, highlighted the convergence of creativity, marketing, and AI at the Adobe Summit.
- High-profile Adobe customers and partners, such as Coca-Cola, JP Morgan Chase, and Air India, discussed their AI strategies.
- Air India's chief digital and technology officer revealed the success of their generative AI chatbot in improving customer experiences and increasing revenue.
- The focus on B2B marketing was evident, with presentations by companies like ServiceNow, highlighting the importance of AI in improving engagement.
HinduBusinessLine | 23 Mar, 2025
Harsha Bhogle Snaps At 'Rude' IndiGo Service, Airline Replies
- Renowned cricket voice Harsha Bhogle expressed his displeasure over services by IndiGo, chiding the airline for putting their passengers last.
- In response, IndiGo clarified that the delay was due to assisting wheelchair users in boarding the flight.
- Market expert Devina Mehra joined Bhogle in criticizing IndiGo's service.
- Australian cricketer David Warner also criticized Air India for flight delays caused by challenging weather in Bengaluru.
Bloomberg Quint | 23 Mar, 2025
NDTV Profit Pulse On March 21—Top 8 Stories At 8 P.M. Under 8 Minutes
- Key news of the day includes forex reserves growing marginally and Indian stock markets rising for a fifth consecutive day.
- Vodafone Idea seeks government support to handle repayment challenges, while IndusInd Bank plans to submit new CEO candidates for RBI approval.
- Larsen & Toubro appoints Subramanian Sarma as deputy managing director and president.
- US stocks fall while Indian market surges with Nifty 50 closing higher at 23,350.40 and BSE Sensex ending at 76,905.51.
- CBI arrests Power Grid Corp Official for corruption, and forex reserves grow to $654.27 billion.
- Mahindra & Mahindra announces price hikes for SUV and commercial vehicle range due to rising input costs.
- Ola Electric faces inspections in Maharashtra, and other top stories cover Wall Street, FPIs, Air India, and government investments.
- Important developments include highest single-day FPI buying, Air India flight cancellations, Rashtriya Ispat Nigam infusion, and Mumbai–Ahmedabad Bullet Train project integration.
Bloomberg Quint | 21 Mar, 2025
Lisa Ray Lambasts Air India On X For Denying Medical Waiver For Ailing Father
- Indian-Canadian actor Lisa Ray criticizes Air India for denying medical waiver for her ailing father despite providing a doctor's letter.
- Ray highlights inconsistencies in customer service, stating that Air India did not respond to her travel agent's request for waiver and offered unhelpful response when she raised the issue on social media.
- She criticizes lack of transparency and empathy in Air India's policies, mentioning the high cancellation fee and non-refundability claim for her ticket.
- Air India's recent troubles include lavatory malfunction on a flight, poor service experience, and emergency landing due to engine failure.
Bloomberg Quint | 20 Mar, 2025
Aircraft shortages impacting industry, expected to persist for another 4-5 yrs: AI CEO
- Aircraft shortages impacting industry, expected to persist for another 4-5 yrs: AI CEO
- Aircraft deliveries impacted by strike at Boeing's manufacturing facilities and supply chain constraints.
- Refurbishment of widebody Boeing aircraft to start next year and be complete by mid-2027.
- Air India expects most expansion in domestic and short-haul international routes in 2025.
HinduBusinessLine | 18 Mar, 2025
303 passengers went on an 8-hour flight to nowhere following a security threat
- An Air India flight with 303 passengers on board went on an eight-hour flight to nowhere following a security threat.
- The flight, heading from Mumbai to New York, turned back after about four hours when the airline detected the security threat.
- This is the second incident of Air India flights to nowhere in less than a week.
- The airline provided hotel accommodation, meals, and other assistance to the passengers, rescheduling the flight for the following day.
Insider | 14 Mar, 2025
Looking for partnerships with Air India, IndiGo says Riyadh Air
- Riyadh Air is seeking partnerships with Air India and IndiGo to expand its network and offer a wider choice of destinations.
- The airline plans to fly to over 100 destinations by 2030, aiming to increase Saudi Arabia's non-oil GDP growth by $20 billion and create more than 200,000 new jobs.
- Representatives from Riyadh Air will meet with Air India and IndiGo leadership to discuss codeshare agreements.
- India is an important market for Riyadh Air, and the airline intends to launch operations in India, contributing to the growth of the tourism sector between the two countries.
HinduBusinessLine | 13 Mar, 2025
Axis Bank conducts aircraft financing transaction through Gift City unit
- Axis Bank has conducted an aircraft financing transaction through its unit in Gift City, Gujarat.
- The deal involves a long-term USD loan for the purchase of 34 training aircraft by Air India's leasing arm, AI Fleet Services Ltd (AIFS).
- The aircraft will be deployed at Air India's pilot training institute in Amravati, Maharashtra.
- GIFT City is being promoted by the Indian government to support aircraft and ship leasing and financing operations through tax incentives and regulatory relaxations.
HinduBusinessLine | 7 Mar, 2025
Man Who Sold Air India Tasked With Reinventing Market Regulator
- Tuhin Kanta Pandey, the top finance ministry bureaucrat in India, is tasked with reinventing the country's market regulator.
- Pandey, who has a track record of market-friendly reforms, previously facilitated the sale of Air India and implemented reforms at other state enterprises.
- Market participants hope Pandey will address the excessive number of regulations in India's stock market.
- Foreign investors also expect Pandey to focus on strengthening corporate governance and reassuring them about the consistency and pace of reforms.
Bloomberg Quint | 28 Feb, 2025
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Air India Subsidiaries
Air India Engineering Services
3.8
• 143 reviews
Alliance Air
3.1
• 37 reviews
Airline Allied Services
4.3
• 8 reviews
Report error
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Air India FAQs
When was Air India founded?
Air India was founded in 1932. The company has been operating for 93 years primarily in the Aviation sector.
Where is the Air India headquarters located?
Air India is headquartered in Gurgaon / Gurugram, Haryana. It operates in 9 cities such as New Delhi, Mumbai, Chennai, Bangalore / Bengaluru, Jaipur. To explore all the office locations, visit Air India locations.
How many employees does Air India have in India?
Air India currently has more than 17,000+ employees in India. Aviation & Aerospace department appears to have the highest employee count in Air India based on the number of reviews submitted on AmbitionBox.
Does Air India have good work-life balance?
Air India has a Work-Life Balance Rating of 3.6 out of 5 based on 1,300+ employee reviews on AmbitionBox. 68% employees rated Air India 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Air India work-life balance reviews for more details
Is Air India good for career growth?
Career growth at Air India is rated as moderate, with a promotions and appraisal rating of 3.2. 32% employees rated Air India 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Air India promotions/appraisals reviews for more detailed insights.
What are the cons of working in Air India?
Working at Air India does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, based on 1,300+ employee reviews on AmbitionBox.
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