Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

WNS

Compare button icon Compare button icon Compare
3.4

based on 10.7k Reviews

filter salaries All Filters

163 WNS Jobs

DM Operations

WNS Holdings

 · 

3.4

 based on 10.7k Reviews

7-10 years

Gurgaon / Gurugram

1 vacancy

DM Operations

WNS

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Fraud Analysis Embedded Software KYC Operations Management AML

Job Description

Role & responsibilities

  • 8+ experience in managing and leading customer support ( Voice, Email, Chat) of Payment operations
  • Graduate or post Graduate Excellent communication and client handling skills
  • Experience in handling large teams and multiple customer domains
  • Experience in training & mentoring team leaders and respective team members
  • Experience in handling MBRs, QBRs with customers
  • Drive digitization projects for productivity improvement
  • Excellent understanding of process, business and Operational KPIs/SLAs by processes







Employment Type: Full Time, Permanent

Read full job description

Prepare for Deputy Manager Operations roles with real interview advice

What people at WNS are saying

3.8
 Rating based on 46 Deputy Manager Operations reviews

Likes

Amazing work culture and learning

  • Salary - Good
    +4 more
Dislikes

Appraisals and work life balance

    Read 46 Deputy Manager Operations reviews

    Deputy Manager Operations salary at WNS

    reported by 226 employees with 10-20 years exp.
    ₹5.8 L/yr - ₹19.2 L/yr
    48% more than the average Deputy Manager Operations Salary in India
    View more details

    What WNS employees are saying about work life

    based on 10.7k employees
    55%
    72%
    69%
    69%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    WNS Benefits

    Submitted by Company
    Job Training
    Health Insurance
    Soft Skill Training
    Cafeteria
    Submitted by Employees
    Free Transport
    Cafeteria
    Job Training
    Soft Skill Training
    Health Insurance
    Work From Home +6 more
    View more benefits

    Compare WNS with

    TCS

    3.7
    Compare

    Infosys

    3.7
    Compare

    HCLTech

    3.5
    Compare

    Tech Mahindra

    3.5
    Compare

    Cognizant

    3.8
    Compare

    Accenture

    3.9
    Compare

    Capgemini

    3.8
    Compare

    IBM

    4.0
    Compare

    Genpact

    3.9
    Compare

    Concentrix Corporation

    3.8
    Compare

    Teleperformance

    3.9
    Compare

    Infosys BPM

    3.7
    Compare

    Conneqt Business Solutions

    3.7
    Compare

    HGS

    3.9
    Compare

    Omega Healthcare

    3.8
    Compare

    iEnergizer

    4.6
    Compare

    Firstsource Solutions

    3.7
    Compare

    Conduent

    3.5
    Compare

    Statestreet HCL Services

    3.3
    Compare

    IntouchCX

    2.9
    Compare

    Similar Jobs for you

    Assistant Manager at WNS Holdings

    Gurgaon / Gurugram

    5-9 Yrs

    ₹ 5-11 LPA

    Assistant Manager at Guidehouse

    Chennai, Thiruvananthapuram

    7-12 Yrs

    ₹ 10-17 LPA

    Associate Process Manager at eClerx

    Pune

    2-7 Yrs

    ₹ 2.5-6 LPA

    Assistant Manager Process at WNS Holdings

    Bangalore / Bengaluru

    5-8 Yrs

    ₹ 9-10 LPA

    Operations at WNS Holdings

    Gurgaon / Gurugram

    1-6 Yrs

    ₹ 2.5-6 LPA

    Senior Associate at EY

    Kolkata

    3-7 Yrs

    ₹ 5-9 LPA

    Investigator at DEUTSCHE BANK AG

    Mumbai

    5-10 Yrs

    ₹ 7-12 LPA

    Associate Process Manager at eClerx

    Navi Mumbai, Pune

    3-8 Yrs

    ₹ 5-8 LPA

    Specialist at Elite Recruitments

    4-8 Yrs

    ₹ 12-15 LPA

    Quality Analyst at Teleperformance (TP)

    Gurgaon / Gurugram

    4-6 Yrs

    ₹ 5.5-8 LPA

    WNS Gurgaon / Gurugram Office Locations

    View all
    Gurgaon / Gurugram  (3)
    Gurugram Office
    WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30 Gurugram
    Haryana 122002
    Gurugram Office
    WNS Global Services Private Limited, 9th Floor, Block A2, DLF World Tech Park, NH8, Sector 30 Gurugram
    Haryana 122002

    DM Operations

    7-10 Yrs

    Gurgaon / Gurugram

    17d ago·via naukri.com

    Mega Walkin Drive in WNS - KYC - EDD operations

    1-6 Yrs

    Gurgaon / Gurugram

    2d ago·via naukri.com

    Associate - Operations

    1-2 Yrs

    Mumbai, Navi Mumbai

    2d ago·via naukri.com

    Application Support

    2-5 Yrs

    Pune

    2d ago·via naukri.com

    Group Manager - WTS - Oracle Cloud ERP technical

    7-10 Yrs

    Pune

    2d ago·via naukri.com

    Lead Technical Consultant

    6-7 Yrs

    Chennai

    2d ago·via naukri.com

    Assistant Manager - Operations

    2-6 Yrs

    Chennai

    2d ago·via naukri.com

    Senior Associate - Operations

    1-4 Yrs

    Pune

    2d ago·via naukri.com

    Application Support

    5-9 Yrs

    Pune

    2d ago·via naukri.com

    Oracle EPM- Group Manager - EAG

    6-8 Yrs

    Mumbai

    2d ago·via naukri.com
    More about working at WNS

    Jobs from Similar Companies

    Wns Jobs by Locations

    Wns Jobs by Designations

    write
    Share an Interview