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WNS
3.4
based on 12.2k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at WNS
Company Summary
WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions for various industries.
Overall Rating
3.4/5
based on 12.2k reviews

8% below
industry average

Critically rated for
Promotions, Salary, Work satisfaction
Work Policy

Work from office
61% employees reported

Monday to Friday
71% employees reported

Flexible timing
54% employees reported

No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
887 employees reported
Job/Soft skill training
818 employees reported
Cafeteria
778 employees reported
Health insurance
639 employees reported
View all benefits
About WNS
Founded in1996 (29 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersMumbai, Maharashtra, India
Office Locations
Websitewns.com
Primary Industry
Other Industries
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View in video summary
WNS Limited is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 375 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2021, WNS had 49,610 professionals across 55 delivery centers worldwide including facilities in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, the United Kingdom, and the United States.
Mission: We enable clients to outperform with our passion for service and innovation.
At the heart of each client, engagement is our pursuit to understand our client’s business and create impactful solutions that can drive agility and excellence into their business processes.
Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.
Outperformance is the game-changing difference between survival and dramatic growth for companies across every industry, globally. The key catalyst for ‘Outperformance’ is the elusive, but possible goal of exceeding customer expectations or stated objectives, and thus being able to deliver beyond anticipated profit and growth numbers.
To ‘Outperform’, organizations would have to battle myriad competitive forces, manage elusive sales conversions, demanding customers, inflationary pressures, rising costs and an increasingly stringent regulatory environment, each day. It’s a no-brainer that most organizations find even survival strategies challenging in such complex business environs. Predictable, but possibly staid strategies come in handy for the survivors.
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WNS Ratings
based on 12.2k reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
4k
4
3.1k
3
2.3k
2
954
1
1.8k
Category Ratings
3.6
Job security
3.4
Work-life balance
3.2
Company culture
3.1
Skill development
3.1
Work satisfaction
2.9
Salary
2.6
Promotions
WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 12.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at WNS
based on 11.7k reviews
3.4
Rated by 3.6k Women
Rated 3.6 for Job security and 3.4 for Work-life balance
3.3
Rated by 8.1k Men
Rated 3.6 for Job security and 3.4 for Work-life balance
Work Policy at WNS
based on 1.9k reviews in last 6 months
Work from office
61%
Hybrid
30%
Permanent work from home
9%
WNS Reviews
Top mentions in WNS Reviews
+ 5 more
Compare WNS with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.4/5 based on 12.2k reviews | 3.9/5 based on 30.2k reviews | 4.6/5 based on 22.9k reviews | 3.8/5 based on 26.9k reviews |
Highly Rated for | No highly rated category | Skill development Work-life balance Job security | Skill development Work-life balance Salary | Job security |
Critically Rated for | Promotions Salary Skill development | No critically rated category | No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 61% employees reported | Work from office 66% employees reported | Work from office 86% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.4 Average rated by 3.6k women | 3.7 Good rated by 9.1k women | 4.6 Excellent rated by 6.6k women | 3.8 Good rated by 7.8k women |
Rating by Men Employees | 3.3 Average rated by 8.1k men | 4.0 Good rated by 19.5k men | 4.6 Excellent rated by 15.9k men | 3.7 Good rated by 17.7k men |
Job security | 3.6 Good | 3.8 Good | 4.6 Excellent | 4.0 Good |
View more
WNS Salaries
WNS salaries have received with an average score of 2.9 out of 5 by 12.2k employees.
Senior Associate
(13.5k salaries)
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₹0.7 L/yr - ₹8 L/yr
Associate Lead
(3.3k salaries)
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₹2.7 L/yr - ₹11 L/yr
Senior Associate Operations
(2.8k salaries)
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₹1.1 L/yr - ₹8 L/yr
Operations Associate
(2.2k salaries)
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₹0.7 L/yr - ₹7 L/yr
Deputy Manager
(1.9k salaries)
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₹7 L/yr - ₹23 L/yr
Group Manager
(1.2k salaries)
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₹10.3 L/yr - ₹35.4 L/yr
Senior Analyst
(1k salaries)
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₹3.6 L/yr - ₹13 L/yr
Team Lead
(1k salaries)
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₹2.1 L/yr - ₹10.1 L/yr
Analyst
(936 salaries)
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₹2.5 L/yr - ₹10.8 L/yr
Process Associate
(581 salaries)
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₹1 L/yr - ₹6.2 L/yr
WNS Interview Questions
Interview questions by designation
Top WNS interview questions and answers
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WNS Jobs
Popular Designations WNS Hires for
Current Openings
WNS News
WNS acquires Kipi.ai to enhance its data, analytics, and AI capabilities
- WNS has acquired Kipi.ai in order to enhance its data, analytics, and AI capabilities.
- Kipi.ai provides strategy, execution, and managed service capabilities in data engineering, advanced analytics, and data science.
- The acquisition is expected to accelerate WNS' Analytics and AI practice, driving decision intelligence across industries.
- The acquisition is not expected to have a material impact on fiscal 2025 Q4 revenue or profitability, and Kipi.ai is expected to contribute approximately 2% to WNS' revenue-less repair payments in fiscal 2026.
HinduBusinessLine | 11 Mar, 2025

WNS acquires Kipi.ai to enhance its data, analytics, and AI capabilities
- WNS has acquired Kipi.ai to enhance its data, analytics, and AI capabilities.
- Kipi.ai provides strategy, execution, and managed service capabilities in data engineering, analytics, and data science.
- The acquisition is expected to accelerate WNS' Analytics and AI practice and drive decision intelligence across industries.
- The acquisition is not expected to significantly impact fiscal 2025 fourth-quarter revenue or profitability.
HinduBusinessLine | 11 Mar, 2025

WNS Acquires Kipi.ai to Strengthen AI and Data Analytics Capabilities
- WNS has acquired Kipi.ai to enhance its analytics and AI offerings.
- Kipi.ai brings a team of over 600 professionals and 600 SnowPro certifications.
- Kipi.ai has developed more than 250 AI-powered solutions across industries.
- The acquisition is expected to have minimal impact on Q4 2025 and contribute approximately 2% to WNS' revenue.
Analyticsindiamag | 11 Mar, 2025

WNS Reports $333 Mn Revenue in Q3 FY25, Highlighting AI Investments
- WNS reported $333 million in revenue for Q3 FY25, showing a 2.1% YoY increase.
- Despite market headwinds, WNS remains committed to AI investments and cost reduction.
- The company added seven new clients and expanded 52 existing relationships in Q3.
- Net profit for Q3 increased to $48.6 million, supported by favourable currency movements and cost optimization.
Analyticsindiamag | 10 Feb, 2025

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WNS Subsidiaries
Value Edge Research Services
4.8
• 2 reviews
HealthHelp
2.0
• 1 review
Fusion Outsourcing Services
-
• No Reviews
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WNS FAQs
When was WNS founded?
WNS was founded in 1996. The company has been operating for 29 years primarily in the BPO sector.
Where is the WNS headquarters located?
WNS is headquartered in Mumbai, Maharashtra. It operates in 9 cities such as Pune, Gurgaon / Gurugram, Mumbai, Visakhapatnam, Nashik. To explore all the office locations, visit WNS locations.
How many employees does WNS have in India?
WNS currently has more than 20,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in WNS based on the number of reviews submitted on AmbitionBox.
Does WNS have good work-life balance?
WNS has a work-life balance rating of 3.4 out of 5 based on 12,000+ employee reviews on AmbitionBox. 41% employees rated WNS 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read WNS work-life balance reviews for more details
Is WNS good for career growth?
Career growth at WNS is rated as poor, with a promotions and appraisal rating of 2.6. 41% employees rated WNS 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading WNS promotions/appraisals reviews for more detailed insights.
What are the cons of working in WNS?
Working at WNS does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, salary & benefits and work satisfaction, based on 12,000+ employee reviews on AmbitionBox.
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