107 WNS Jobs
5-8 years
Bangalore / Bengaluru
1 vacancy
Assistant Manager - Process Training - AML/KYC/Sanctions - Bangalore
WNS
posted 19d ago
Flexible timing
Key skills for the job
We are looking for an experienced Training and Development Manager to devise our organizational training strategy, oversee its implementation and assess its outcomes.
You will identify training and developmental needs and drive suitable training initiatives that build loyalty to the firm.
Training Managers work across many departments to get employees up to speed in both their specific vertical, and the overall needs of the company.
Training Managers often have backgrounds in business, leadership, human resources, development and education.
Responsibilities:
Identifying and assessing future and current training needs.
Drawing an overall or individualized training and development plan.
Deploying a wide variety of training methods.
Responsible for Training delivery for new hires, refreshers and any ad hoc training requests.
Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them.
Provide opportunities for ongoing development.
Drive individual goals including but not limited to training certifications for trainers, deadlines for training remediation’s and all other relevant metrics.
Strategically manage the workload and workflows for the training team and set up the right organizational structures to support all lines of business and workflows.
Proactively communicate with Client on daily operational matters relating to training.
Collaborate with operational teams to ensure that refresher-training needs are identified and delivered.
Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to training.
Qualifications
Employment Type: Full Time, Permanent
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