AM - EDD

Role & responsibilities

• Ensure that daily, weekly and monthly tick lists are effectively maintained and the commitments towards our internal and external customers are met according to Service Level Agreement (SLAs)
• Ensure all activities are carried out as per the agreed SLAs and in case of exceptions, beneficiaries are advised accordingly
• Manage the work flow efficiently with the resources available without compromising on the risk and services
• Ensure escalation of any identified risk and suggest and implement mitigating actions and controls to safeguard the financial institution
• Ensure timely and effective communication is maintained with Internal as well as external customers taking utmost care in protecting the reputation of the financial institution
• Follow banking regulations & guidelines
• Identify risk and nature of issues and inquiries arising repeatedly.
• Ensure to escalate these identified risks to the Supervisor / Line Manager / Department Head within the Unit and be a part of the team designing the mitigating factors
• Review periodically the staff job functions and ensure that all staff within the unit is fully aware of all the process which would facilitate job rotation
• Maintain professionalism and effective communication with colleagues within the Unit and all other Departments
• Adhere to your individual duties and responsibilities and support the team to deliver service excellence
• Ensure all staff are able to deliver the tasks assigned including on the job, technical & soft skill training and development

Preferred candidate profile

• Overall experience of 5-9 years into PEP Screening/Negative News Screening/Financial Crime/CDD/EDD/Fraud/Due Diligence/Investigations/AML/TM/KYC/IDV desirable with a minimum of 2 years as a team leader
• Detailed Knowledge of PEP Screening/Negative News Screening/KYC/SOF/ML/CDD/EDD/Sanctions/Fraud Investigations
• Understanding of Financial Crime Policies and Documentations, knowledge on basic banking terminologies, On-boarding/Compliance/AML/TM/KYC experience
• Prior experience into managing people and teams across a 24/7 operation
• Fundamental understanding of MS Office tools
• Assist in management of the work flow on a day-to-day basis, increasing operational quality/efficiency by providing improvement suggestion for front & back office support to all departments In line with set KPI and performance objective maintain 100% accuracy and error-free work
• ACAMS/CFE Certification or any other Financial Crime certifications

Perks and benefits