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Assistant Manager - Operations
WNS
posted 12d ago
Job Description
- Leading a team of 30-35 agents and SMEs to perform effectively against set SLAs/KPIs Executing strategies to improve your teams overall performance.
- Leading interventions to deliver change and transformation within the business adding value to the business
- Managing teams with effective leadership, coaching and support working closely with other departments to ensure effective operations Client Interactions and Management.
Employment Type: Full Time, Permanent
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What people at WNS are saying
Rating based on 95 Assistant Manager Operations
reviews
Anonymous · Finance & Accounting
in Mumbai
Few Team members are good, I met good people as well
From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager
- Salary - Poor
Assistant Manager Operations salary at WNS
What WNS employees are saying about work life
WNS Benefits
Job Training Health Insurance Soft Skill Training 
Cafeteria 
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