E-Commerce Vendor Relations Manager

Vendor Onboarding & Management:

• Facilitate the onboarding process for new vendors, ensuring compliance with company policies and operational guidelines.
• Maintain an updated database of vendor agreements, terms, and performance metrics.

Relationship Building:

• Act as the primary point of contact for vendors, addressing inquiries, resolving issues, and providing timely updates.
• Foster strong relationships with vendors to encourage collaboration and mutual growth.

Performance Monitoring:

• Analyze vendor performance metrics such as delivery times, product quality, and sales data.
• Develop and implement improvement plans for underperforming vendors.

Strategic Collaboration:

• Collaborate with marketing, operations, and sales teams to align vendor offerings with business strategies.
• Identify opportunities for exclusive partnerships, product diversification, and promotional campaigns.

Compliance & Risk Management:

• Ensure vendor adherence to legal, ethical, and quality standards.
• Monitor risks associated with vendor partnerships and develop mitigation strategies.

Market Insights & Reporting:

• Stay updated on e-commerce trends, competitor strategies, and market demands.
• Prepare regular reports on vendor performance, sales contributions, and growth opportunities.