Role Description: As an E-commerce Specialist, you will assist in managing our e-commerce operations across various platforms. From product listings to order management and performance analysis, you will play a critical role in ensuring our products are effectively represented and achieving maximum visibility. You will work closely with cross-functional teams to support business growth in the online marketplace. Key Responsibilities: 1. Platform Management: - Assist in managing and updating product listings on Amazon, Noon, Snoonu,Talabat, and other e-commerce platforms. - Ensure product descriptions, images, and pricing are optimized and accurate. 2. Order Fulfillment: - Monitor and process customer orders efficiently to ensure timely delivery. - Coordinate with logistics teams to resolve shipping or delivery issues. 3. Inventory Coordination: - Track stock levels across all platforms and ensure timely replenishments. - Identify and resolve discrepancies between physical inventory and online listings. 4. Performance Monitoring: - Analyze sales performance, customer feedback, and platform metrics to identify areas for improvement. - Generate regular reports on product performance and campaign results. 5. Customer Support: - Handle customer queries and concerns related to products, orders, and returns. - Work with the team to resolve complaints and improve customer satisfaction. 6. Marketing Assistance: - Support in creating and managing promotional campaigns, discounts, and offers on platforms. - Collaborate on strategies to boost product visibility and sales, including sponsored ads. Qualifications: - Recently completed a degree in Business, Marketing, E-commerce,or a related field. - Basic knowledge of e-commerce platforms (e.g. Amazon, Noon, Snoonu, or Talabat). - Strong communication, organizational skills, and attention to details. - Proficiency in MS Office (especially Excel -VLOOKUP,HLOOKUP) and data analysis. - Ability to work under deadlines. - Enthusiastic about online sales and e-commerce operations. What We Offer - Real-world experience managing e-commerce platforms. - Exposure to leading online marketplaces in the region. - Mentorship from experienced professionals in the industry. Salary: 13k Per Month Shift: Day Shift
Role Description: As an E-commerce Specialist, you will assist in managing our e-commerce operations across various platforms. From product listings to order management and performance analysis, you will play a critical role in ensuring our products are effectively represented and achieving maximum visibility. You will work closely with cross-functional teams to support business growth in the online marketplace. Key Responsibilities: 1. Platform Management: - Assist in managing and updating product listings on Amazon, Noon, Snoonu,Talabat, and other e-commerce platforms. - Ensure product descriptions, images, and pricing are optimized and accurate. 2. Order Fulfillment: - Monitor and process customer orders efficiently to ensure timely delivery. - Coordinate with logistics teams to resolve shipping or delivery issues. 3. Inventory Coordination: - Track stock levels across all platforms and ensure timely replenishments. - Identify and resolve discrepancies between physical inventory and online listings. 4. Performance Monitoring: - Analyze sales performance, customer feedback, and platform metrics to identify areas for improvement. - Generate regular reports on product performance and campaign results. 5. Customer Support: - Handle customer queries and concerns related to products, orders, and returns. - Work with the team to resolve complaints and improve customer satisfaction. 6. Marketing Assistance: - Support in creating and managing promotional campaigns, discounts, and offers on platforms. - Collaborate on strategies to boost product visibility and sales, including sponsored ads. Qualifications: - Recently completed a degree in Business, Marketing, E-commerce,or a related field. - Basic knowledge of e-commerce platforms (e.g. Amazon, Noon, Snoonu, or Talabat). - Strong communication, organizational skills, and attention to details. - Proficiency in MS Office (especially Excel -VLOOKUP,HLOOKUP) and data analysis. - Ability to work under deadlines. - Enthusiastic about online sales and e-commerce operations. What We Offer - Real-world experience managing e-commerce platforms. - Exposure to leading online marketplaces in the region. - Mentorship from experienced professionals in the industry. Salary: 13k Per Month Shift: Day Shift