Senior Analytics Consultant

About this role:

Wells Fargo is seeking a Senior Analytics Consultant

In this role, you will:

• Lead or participate in moderately complex initiatives and deliverables by utilizing data-driven, advanced analytical, statistical techniques, algorithms, or models to make actionable insights, trends, recommendations, or contribute to large-scale planning that has a broader impact
• Review and analyze moderately complex, large structured and unstructured data sets from various sources, requiring an in-depth hypothesis generation and advanced analysis of variable factors to convert data into meaningful insights and recommendations
• Independently analyze and resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of analytic capabilities
• Collaborate and consult with peers, colleagues, and mid-level managers to drive recommendations and strategies based on data-driven analytical insights, trends, and patterns that will resolve issues and achieve goals; may lead projects, teams, or serve as a mentor for lower-level staff
• Execute analytical experiments and create innovative statistical models to discover solutions for abstract business problems across various domains
• Interpret and analyze data, using advanced analytics modeling methods and programming, to recommend ways to solve problems and influence business decisions and strategies
• Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels

Required Qualifications:

• 4+ years of data science experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

Desired Qualifications:

• Experience with extracting data from multiple sources and combining data into a single table/file
• 6+ years of analytics consulting/reporting experience
• SQL experience and potentially SAS experience
• Tableau and/or Power BI experience
• Excellent communication skills and ability to articulate complex material to a diverse audience
• Leverage new data sources to understand the Contact Center information and develop strategies to drive continuous improvement
• Ability to work with and communicate effectively with diverse teams
• Position will be supporting customer service projects including banker performance, strategy design and performance tracking and monitoring. Position will also support ad-hoc audit and regulatory requests