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based on 851 Reviews

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19 V2 Retail Jobs

Vice President of

V2 Retail

based on 851 Reviews

15-20 years

New Delhi, Gurgaon / Gurugram

1 vacancy

Vice President of

V2 Retail

posted 17hr ago

Fixed timing

Key skills for the job

+ 4 more

Strategic Vision : Define and drive the omni-commerce strategy, ensuring alignment between online and offline channels, with a focus on enhancing customer experiences and driving revenue growth.

Customer-Centric Approach : Lead efforts to understand and anticipate customer needs across all touchpoints (website, mobile apps, physical stores, call centers) to ensure a seamless and personalized experience.

Multi-Channel Integration : Oversee the integration of digital and physical commerce channels, creating a unified approach to inventory, pricing, marketing, and customer engagement.

E-commerce Growth : Develop and execute strategies to grow online sales, including optimizing the e-commerce platform, improving digital marketing efforts, and enhancing the customer journey.

Brick-and-Mortar Synergy : Work closely with retail operations teams to align physical store strategies with digital initiatives, ensuring consistency in product offerings, promotions, and brand messaging.

Data-Driven Insights : Leverage data and analytics to understand customer behavior, track performance, and refine omni-channel strategies. Ensure effective use of KPIs and reporting to drive decision-making.

Technology Innovation : Champion the adoption of new technologies and digital tools to enhance the omni-commerce experience, including AI, machine learning, mobile apps, and new retail technologies.

Cross-functional Leadership : Collaborate with key departments such as marketing, IT, supply chain, product management, and customer service to align on business goals, processes, and initiatives.

Brand Experience : Ensure the company s brand identity is consistently represented across all channels, with a focus on creating an engaging and cohesive customer journey.

Vendor and Partner Management : Build and maintain relationships with key technology vendors, logistics partners, and third-party services to improve service delivery and support omni-commerce strategies.

Change Management : Lead the company through changes in retail strategy, fostering a culture of agility and innovation while ensuring alignment with overall business goals.

Qualifications:

Education : Bachelor s degree in Business, Marketing, Digital Commerce, or a related field. MBA or advanced degree preferred.

Experience : 10+ years of experience in e-commerce, digital marketing, retail, or related fields, with at least 5 years in a senior leadership position overseeing omni-channel operations.

Proven Success : Demonstrated ability to drive growth across multiple sales channels and integrate digital and physical experiences in a large-scale retail environment.

Leadership Skills : Strong leadership and team management experience, with the ability to motivate, mentor, and build high-performing teams.

Analytical Skills : Proficiency in using data analytics, customer insights, and performance metrics to inform decisions and optimize omni-channel strategies.

Technology Proficiency : Familiarity with e-commerce platforms, digital marketing tools, customer relationship management (CRM) systems, and enterprise resource planning (ERP) systems.

Customer Focus : A deep understanding of customer expectations and behavior across digital and physical touchpoints, with a strong focus on personalization and customer engagement.

Adaptability : Ability to thrive in a fast-paced, constantly changing environment and lead transformation efforts across multiple teams and stakeholders.

Preferred Skills: