Customer Service Officer-CASA

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Job Title: Customer Service Officer

Department: Liabilities

Products: CASA, Fixed Deposits, RD & Life Insurance

Location : Jaisalmer, Bikaner, Udaipur

Grade : Executive , Senior Executive & Assistant Manager -I

Reporting Manager- Branch Head Operation/ Branch Head

Qualification- Any Graduate

Experience- Minimum 1 years in Branch Banking

Age not more than 32

Job Role- On Roll Job

Key Responsibilities

• Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors
• Cash balancing and Cash bundling
• Issuance of DD/ MC (with prescribed TAT)
• Executing of Funds Transfer/ FD Closure/ Account closure
• Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to teller area
• Monitor all complaints received and ensure that complaints are closed within the TAT
• Ensure customer communication on closures

Interested candidates can share their resumes at anamika.pandey@utkarsh.bank or refer to suitable candidates for this opportunity.