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3.9

based on 27.1k Reviews

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337 Teleperformance Jobs

BPO Process Trainer

3-5 years

₹ 3 - 4.5L/yr

Indore

1 vacancy

BPO Process Trainer

Teleperformance

posted 19d ago

Job Description

Roles and Responsibilities

  • Design and deliver training programs for BPO processes, soft skills, accents, and customer service.
  • Monitor trainee progress and provide feedback to improve performance.
  • Provide product training to customers on various products/services offered by the company.
  • Develop and maintain relationships with clients to understand their requirements.
  • Candidate should have knowledge of TTT, TNI, TNA, OJT, PPT.

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Process Trainer roles with real interview advice

Top Teleperformance Process Trainer Interview Questions

Q1. During classroom training how can you manage the shrinkage
View answer (1)
Q2. What is the formula of throughput
View answers (3)
Q3. How to achieve the OJT performance
View answer (1)
View all 8 questions

What people at Teleperformance are saying

3.4
 Rating based on 109 Process Trainer reviews

Likes

Nothing as of now, from a employees perspective this company is not doing anything more than giving there employees salary on time. There is no job security, you can be kicked out anytime

Dislikes

The HR department and the people there is nothing for employee engagement, employee's betterment or employee's benefit

Read 109 reviews

Process Trainer salary at Teleperformance

reported by 561 employees with 1-10 years exp.
₹1.4 L/yr - ₹7.5 L/yr
14% more than the average Process Trainer Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.1k employees
53%
39%
61%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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