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Customer Service Executive
Teleperformance
posted 20d ago
Job Description
Hiring for - Customer Service Voice
*DAY ROTATIONAL SHIFTS*
✡️Location - *Turbhe- *MAJOREL*
Batch date - Immediate joining
Indent - 10
*L.O.B.s* :
✡️L'Oréal Care - Experience of Customer Service required- (voice) 6 months or above
✡️Video consulting - experience in video consulting customer care in haircare, skincare, beauty, cosmetics industry- 6 months or above- 32k in hand
✡️HSC/Graduates with minimum 6 month or above in customer service - up to 25k in hand
✡️Communication - *Cluster 1 or 2*
✡️ *Resume of candidate to be structured in the exact format as per client requirement*
✡️Rounds of Interview-
⏹️ HR round
⏹️Versant - score of 5 required
⏺️Scenarios - mock customer service scenarios will be presented; candidate has to post appropriate responses on the same and send on WhatsApp as well as recruiter's email
⏹️ Virtual operations round
⏹️Multichat writex - score of 60 required
⏹️ Virtual client round
*Versant 5 score required for operations round*
*6 days working, 1 rotational week-off in beginning; day rotational shift*
Salary - 4.50 LPA
Location Mumbai Turbe
HR Priyanka Saroj - 8879615573
Employment Type: Full Time, Permanent
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Rating based on 1.8k Customer Service Executive
reviews
Anonymous · Voice / Blended
in Mumbai
The management is really good. They treat employees as a friend and family. They care for their employees.
The transport facility was not good. We had to wait approximately for an hour to get cab after shift in morning 4.30 am while going home.
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International voice process
0-5 Yrs
₹ 1 - 3.5L/yr
New Delhi, Gurgaon / Gurugram, Delhi/Ncr
