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403 Teleperformance Jobs

Business Human Resource

2-5 years

₹ 3 - 4L/yr

Mumbai Suburban, Mumbai

10 vacancies

Business Human Resource

Teleperformance

posted 8d ago

Job Description

Roles and Responsibilities

  • Manage employee grievances, ensuring timely resolution through effective grievance handling processes.
  • Oversee compliance management activities, including disciplinary actions, investigation, and escalation management.
  • Provide counseling services to employees on various HR-related issues and concerns.
  • Handle complaints in a professional manner, ensuring prompt resolution and maintaining high levels of customer satisfaction.
  • Ensure seamless execution of POSH (Prevention of Sexual Harassment at Workplace) policies and procedures.

Desired Candidate Profile

  • Strong understanding of Complaint Management, Employee Counseling, Escalation Management, Grievance Handling, Grievance Management, Investigation, Posh (Prevention of Sexual Harassment), RNR (Return to Work).
  • Excellent communication skills with ability to handle sensitive situations effectively.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Human Resource roles with real interview advice

Top Teleperformance Human Resource Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 541 questions

What people at Teleperformance are saying

2.3
 Rating based on 7 Human Resource reviews

Likes

Teleperformancen is a good company, it gives u the chance to build your career and it was really great experience working with tp.

  • Skill development - Excellent
  • +3 more
Dislikes

The work pressure is little high, sometimes it's just u loose ur personal space. The salary prt is low as compared to the work.

Read 7 Human Resource reviews

Human Resource salary at Teleperformance

reported by 16 employees with 2-6 years exp.
₹2.2 L/yr - ₹6 L/yr
23% less than the average Human Resource Salary in India
View more details

What Teleperformance employees are saying about work life

based on 30k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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